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Recorded 4 Nov 2026 at 11:04 UTC. This is what ChangeIntel recorded, including the title, summary, facts and links. It is not a statement of the source's current position. See the latest record.

Microsoft 365 roadmapMicrosoft 365 roadmap

Dynamics 365 Field Service: Support multiple payers across Work Order lines

Field work does not always have a single payer. A customer may be responsible for the primary service while another party, such as a warranty provider, manufacturer, partner, or other eligible billing customer, is responsible for specific products or services performed during the same visit. This capability gives service teams more flexibility during execution by allowing the billing responsibility to be determined at the individual Work Order line level rather than just requiring every transaction on the Work Order to follow the same payer.

What it said

Roadmap ID
570862
Status
In development
General availability target
November CY2026
Preview target
Not stated
Products
Dynamics 365 Field Service
Clouds
Worldwide (Standard Multi-Tenant)
Release phases
General Availability
Platforms
Web
Added to the roadmap
25 Sep 2026 22:37 UTC
Last changed
25 Sep 2026 22:37 UTC

Source evidence when recorded

Microsoft 365 roadmap
Complete at observationRead 4 Nov 2026 at 11:01 UTC

Coverage describes the sources at this observation. A complete read then does not establish their current position.

Page history

Changes are dated when recorded; day views use the last saved version from that UTC day, and citations stay fixed.

Cite this version
Field-level log (38)

Up to 100 recent field edits are shown; older edits may be outside retention.

  1. 4 Nov 2026 · 11:04:04 UTC General availability targetNot stated → November CY2026
  2. 4 Nov 2026 · 11:04:04 UTC Source coverage: merill-message-center-archiveCurrent → Not collected
  3. 4 Nov 2026 · 11:04:04 UTC Source coverage: microsoft-365-roadmapCurrent
  4. 4 Nov 2026 · 11:04:04 UTC Link: Dynamics 365 Field Service/roadmap?topic=Dynamics%20365%20Field%20Service&period=all#items → No longer listed in this observation
  5. 4 Nov 2026 · 11:04:04 UTC Link: Dynamics 365/roadmap?topic=Dynamics%20365&period=all#items
  6. 4 Nov 2026 · 11:04:04 UTC Link: Microsoft roadmap entryhttps://www.microsoft.com/en-us/microsoft-365/roadmap?id=570862
  7. 4 Nov 2026 · 11:04:04 UTC SummaryField work does not always have a single payer. A customer may be responsible for the primary service while another party, such as a warranty provider, manufacturer, partner, or other eligible billing customer, is responsible for specific products or services performed during the same visit. → Field work does not always have a single payer. A customer may be responsible for the primary service while another party, such as a warranty provider, manufacturer, partner, or other eligible billing customer, is responsible for specific products or services performed during the same visit. This capability gives service teams more flexibility during execution by allowing the billing responsibility to be determined at the individual Work Order line level rather than just requiring every transaction on the Work Order to follow the same payer.
  8. 4 Nov 2026 · 10:01:18 UTC General availability targetNovember CY2026 → Not stated
  9. 4 Nov 2026 · 10:01:18 UTC Source coverage: microsoft-365-roadmapIncomplete → Not collected
  10. 4 Nov 2026 · 10:01:18 UTC Source coverage: merill-message-center-archiveCurrent
  11. 4 Nov 2026 · 10:01:18 UTC Link: Dynamics 365/roadmap?topic=Dynamics%20365&period=all#items → No longer listed in this observation
  12. 4 Nov 2026 · 10:01:18 UTC Link: Microsoft roadmap entryhttps://www.microsoft.com/en-us/microsoft-365/roadmap?id=570862 → No longer listed in this observation
  13. 4 Nov 2026 · 10:01:18 UTC Link: Dynamics 365 Field Service/roadmap?topic=Dynamics%20365%20Field%20Service&period=all#items
  14. 4 Nov 2026 · 10:01:18 UTC SummaryField work does not always have a single payer. A customer may be responsible for the primary service while another party, such as a warranty provider, manufacturer, partner, or other eligible billing customer, is responsible for specific products or services performed during the same visit. This capability gives service teams more flexibility during execution by allowing the billing responsibility to be determined at the individual Work Order line level rather than just requiring every transaction on the Work Order to follow the same payer. → Field work does not always have a single payer. A customer may be responsible for the primary service while another party, such as a warranty provider, manufacturer, partner, or other eligible billing customer, is responsible for specific products or services performed during the same visit.
  15. 4 Nov 2026 · 07:16:39 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  16. 3 Nov 2026 · 10:16:39 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  17. 3 Nov 2026 · 09:13:39 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  18. 28 Oct 2026 · 08:37:56 UTC Link: Microsoft roadmap entryhttps://www.microsoft.com/microsoft-365/roadmap?id=570862 → https://www.microsoft.com/en-us/microsoft-365/roadmap?id=570862
  19. 26 Oct 2026 · 18:49:55 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  20. 26 Oct 2026 · 17:48:57 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  21. 26 Oct 2026 · 06:24:14 UTC Link: Microsoft 365 Message Center Archive by Merill Fernandohttps://mc.merill.net/message/RM570862
  22. 25 Oct 2026 · 20:06:13 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  23. 25 Oct 2026 · 18:13:50 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  24. 24 Oct 2026 · 11:31:34 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  25. 24 Oct 2026 · 09:51:08 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  26. 23 Oct 2026 · 09:33:49 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  27. 23 Oct 2026 · 08:31:50 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  28. 22 Oct 2026 · 18:42:24 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  29. 22 Oct 2026 · 17:41:25 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  30. 21 Oct 2026 · 20:45:25 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  31. 21 Oct 2026 · 19:44:24 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  32. 18 Oct 2026 · 14:54:30 UTC Link: Dynamics 365/roadmap?topic=Dynamics%20365&period=all#items
  33. 15 Oct 2026 · 14:22:54 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  34. 15 Oct 2026 · 13:21:54 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  35. 15 Oct 2026 · 12:20:54 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  36. 15 Oct 2026 · 11:19:54 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  37. 14 Oct 2026 · 11:54:40 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  38. 14 Oct 2026 · 11:22:42 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
ChangeIntel

An IT change radar: releases, security, known issues, retirements, documentation changes, and service status from public sources. Every item links to supporting evidence; dates and statuses can change after they are read.

Sources read 11 Nov 20:03 UTC · 274 of 275 readable · 273 fully read · documentation 469/469 current

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