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Recorded 16 Oct 2026 at 18:15 UTC. This is what ChangeIntel recorded, including the title, summary, facts and links. It is not a statement of the source's current position. See the latest record.

Dynamics 365 Sales: Lead management - Prioritize your hottest leads first with next best actions

Get the next best actions for leads right on your Dynamics 365 leads grid, and navigate to see Sales Qualification Agent's research and pregenerated email suggestions. The actions show a preview of the lead, a summary of why it's a hot or high-intent lead, and the topic that the lead is interested in. Business Value: Sales Qualification Agent meticulously researches every lead and identifies which ones are hot, warm or cold. When configured to autonomously engage, it identifies the ones that explicitly state their purchase intent. Now, you can see hot and high-intent leads prominently on your leads grid in Dynamics 365 Sales so that you can immediately focus on the next best actions you need to take to build a pipeline. With Sales Qualification Agent, your best move is now right at your fingertips. Enabled for: Enabled for end users automatically

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What it said

Roadmap ID
576640
Status
Launched
General availability target
September CY2026
Preview target
August CY2026
Products
Dynamics 365 Sales
Clouds
Worldwide (Standard Multi-Tenant)
Release phases
General Availability, Preview
Platforms
Web
Added to the roadmap
16 Oct 2026 17:39 UTC
Last changed
16 Oct 2026 17:39 UTC

Source evidence when recorded

Microsoft 365 roadmap
Complete at observationRead 16 Oct 2026 at 18:14 UTC

Coverage describes the sources at this observation. A complete read then does not establish their current position.

What changed

First observed 16 Oct 2026

No field changes in the recorded history.

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ChangeIntel

An IT change radar: releases, security, known issues, retirements, documentation changes, and service status from public sources. Every item links to supporting evidence; dates and statuses can change after they are read.

Sources read 16 Oct 20:16 UTC · 254 of 255 readable · 253 fully read · documentation 0/410 current