Dynamics 365 Commerce: Store Commerce - Modernize customer detail page for assisted selling in Store Commerce

The Customer Data Platform panel in Store Commerce has been rebuilt using React, replacing the legacy implementation with a modern, responsive layout optimized for both desktop and mobile form factors.

What's new in the modernized CDP panel

Mobile-optimized layout : The panel uses a vertical scroll pattern that works naturally on tablets and handheld devices used by store associates on the floor.

Customer summary at a glance : Loyalty points, purchase frequency, average spend, and contact details are prominently displayed at the top of the panel.

Transaction history inline : Associates can view recent purchases, including items bought, channel, and location, without leaving the current context.

Buy-again workflow : Frequently purchased items are surfaced with a direct add-to-sale action, enabling associates to quickly rebuild a customer's basket.

Customer timeline : Chronological view of customer interactions, notes, and activities gives associates context for the current conversation.

Product recommendations : Curated or engine-driven recommendations are shown inline to support upsell and cross-sell during the interaction.

Streamlined customer creation and editing

Single-save wor…