Dynamics 365 Customer Insights - Data: Elevate customer experiences - Use Microsoft Fabric OneLake as a data source

Easily explore and select customer data stored in OneLake for processing in Customer Insights - Data. The OneLake connector reads directly from your OneLake data, eliminating the need to copy or stage data.

Integrate external sources quickly : Use Fabric shortcuts and mirroring to bring data from external systems into Customer Insights - Data.

Ingest data quickly : OneLake-managed tables use the Delta data format, which enables incremental data ingestion, reducing the time required to ingest large sets of data when only a small fraction changes each day.

Scenario

Contoso centralizes its customer data in Microsoft Fabric OneLake. Customer Insights - Data reads directly from OneLake. By creating shortcuts and mirrors to external sources such as Snowflake, Contoso can quickly and easily ingest all their customer data into Customer Insights - Data without having to build, run, and maintain complex data pipelines.

With Fabric and Customer Insights - Data, Contoso replaces slow, costly ETL pipelines with a unified data foundation, streamlining operations, lowering overhead, and enabling faster, more responsive customer engagement.

Business Value

Dynamics 365 Customer Insights - Data ge…