Dynamics 365 Field Service: Boost technician productivity - Add simplified lookup control

A new Power Apps component framework control, Drawer Lookup, is now available for lookup fields on forms. This control provides a streamlined mobile UI, reducing visible clutter and minimizing taps compared to the standard lookup. It's available exclusively for mobile experiences.

How to use

In Power Apps, open the table form containing the lookup field.

Select the lookup field and choose + to add the new control.

Select Drawer Lookup Control and set it for the phone and tablet client.

Save and publish the form. The mobile app will reflect the change after the next sync or refresh.

Enablement

This is a UI‑level control applied to the lookup field and doesn't require a platform feature flag.

It is configured per form/lookup and applies only to mobile experiences. Web experiences will continue to use the standard lookup unless the control is also added for the web.

To revert, remove the control and republish the form.

Business Value

You’ll speed up mobile tasks and reduce friction by replacing the standard lookup with a simplified control designed for small screens. This control decreases clicks, lowers cognitive load, and helps your team complete work faster in the field.

Enab…