Dynamics 365 Commerce: Omnichannel commerce - Add support for multiple outlet B2B ordering via CSU
Summary
Available for B2B scenarios in Dynamics 365 Commerce (including headless Commerce), this feature enables retailers to configure unified sign-in in Commerce headquarters and integrate third‑party storefronts using CSU APIs. The organization selector and related capabilities are exposed via CSU endpoints so that third-party sites can consume identities, organizational context, and ordering workflows without relying on native UI components.
Functional enhancements
Contact model transition : Replaces the customer account type "Person" with type "Contact" to better manage B2B partners.
Single contact linking : Links one customer contact to multiple organizations within the hierarchy.
Customer hierarchy improvements : Links B2B buyer and seller contacts to organization accounts directly from the customer hierarchy.
Unified ordering : Enables buyers to purchase for multiple outlets using a single account.
Organization credit limits : Allows all authorized buyers to order against the credit limit for their organization.
Sales order invoices : Generates sales orders and invoices tied directly to the organization account.
Organization account-based experiences : Automatically populates buye…
- Status
- Launched
- General availability target
- Sep 2026
- Preview target
- Apr 2026
- Products
- Dynamics 365 Commerce
- Clouds
- Worldwide (Standard Multi-Tenant)
- Release phases
- General Availability, Preview
- Platforms
- Web
- Source created
- 23 Oct 2026
- Source modified
- 23 Oct 2026 · 1d ago