Recorded 4 Nov 2026 at 13:26 UTC. This is what ChangeIntel recorded, including the title, summary, facts and links. It is not a statement of the source's current position. See the latest record.

Microsoft 365 roadmapMicrosoft 365 roadmap

Microsoft Teams: Intelligent call recap for call queue calls on Mobile

Calling reps and supervisor leads can access intelligent call recap for call queue calls directly from the Queues app on Mobile. After a call, users can quickly catch up on the conversation with AI-generated notes, key discussion points, and recommended follow-up tasks, helping reduce the time spent reviewing calls and making it easier to move customer conversations forward while on the go.

What it said

Roadmap ID: 578871
Status: In development
General availability target: Not stated
Preview target: Not stated
Products: Microsoft Teams
Clouds: Worldwide (Standard Multi-Tenant)
Release phases: General Availability
Platforms: Android, iOS
Added to the roadmap: 3 Nov 2026 00:14 UTC
Last changed: 3 Nov 2026 00:14 UTC

Source evidence when recorded

merill-message-center-archive: Complete at observationRead 4 Nov 2026 at 13:06 UTC

Coverage describes the sources at this observation. A complete read then does not establish their current position.

Page history

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Cite this version

Field-level log (22)

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4 Nov 2026 · 13:26:53 UTC General availability targetDecember CY2026 → Not stated
4 Nov 2026 · 13:26:53 UTC Source coverage: microsoft-365-roadmapIncomplete → Not collected
4 Nov 2026 · 13:26:53 UTC Source coverage: merill-message-center-archiveCurrent
4 Nov 2026 · 13:26:53 UTC Link: Teams/roadmap?topic=Teams&period=all#items → No longer listed in this observation
4 Nov 2026 · 13:26:53 UTC Link: Microsoft roadmap entryhttps://www.microsoft.com/en-us/microsoft-365/roadmap?id=578871 → No longer listed in this observation
4 Nov 2026 · 13:26:53 UTC Link: Microsoft Teams/roadmap?topic=Microsoft%20Teams&period=all#items
4 Nov 2026 · 13:10:08 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
4 Nov 2026 · 11:04:04 UTC General availability targetNot stated → December CY2026
4 Nov 2026 · 11:04:04 UTC Source coverage: merill-message-center-archiveCurrent → Not collected
4 Nov 2026 · 11:04:04 UTC Source coverage: microsoft-365-roadmapCurrent
4 Nov 2026 · 11:04:04 UTC Link: Microsoft Teams/roadmap?topic=Microsoft%20Teams&period=all#items → No longer listed in this observation
4 Nov 2026 · 11:04:04 UTC Link: Teams/roadmap?topic=Teams&period=all#items
4 Nov 2026 · 11:04:04 UTC Link: Microsoft roadmap entryhttps://www.microsoft.com/en-us/microsoft-365/roadmap?id=578871
4 Nov 2026 · 10:01:18 UTC General availability targetDecember CY2026 → Not stated
4 Nov 2026 · 10:01:18 UTC Source coverage: microsoft-365-roadmapIncomplete → Not collected
4 Nov 2026 · 10:01:18 UTC Source coverage: merill-message-center-archiveCurrent
4 Nov 2026 · 10:01:18 UTC Link: Teams/roadmap?topic=Teams&period=all#items → No longer listed in this observation
4 Nov 2026 · 10:01:18 UTC Link: Microsoft roadmap entryhttps://www.microsoft.com/en-us/microsoft-365/roadmap?id=578871 → No longer listed in this observation
4 Nov 2026 · 10:01:18 UTC Link: Microsoft Teams/roadmap?topic=Microsoft%20Teams&period=all#items
4 Nov 2026 · 07:16:39 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
3 Nov 2026 · 10:16:39 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
3 Nov 2026 · 09:13:39 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete