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Recorded 4 Nov 2026 at 15:02 UTC. This is what ChangeIntel recorded, including the title, summary, facts and links. It is not a statement of the source's current position. See the latest record.

Microsoft 365 roadmapMicrosoft 365 roadmap

Dynamics 365 Sales: Autonomously generate quotes and drive sales with Sales Development Agent

Sales Development Agent (SDA) can take leads from qualified opportunities to closed deals. Key capabilities include: Generating quotes through D365S as well as 1P/3P systems and sharing them with customers to company branded templates. Connectivity to quoting and transaction systems managed through Agent 365 MCP registry. Answer questions about the quote and adjust details based on customer feedback. Facilitate customers completing self-service transactions. Escalating to human sellers when customers are blocked and need human intervention. Configuration through interactive chat experience with each agent instance.

What it said

Roadmap ID
578898
Status
In development
General availability target
March CY2027
Preview target
Not stated
Products
Dynamics 365 Sales
Clouds
Worldwide (Standard Multi-Tenant)
Release phases
General Availability
Platforms
Web
Added to the roadmap
3 Nov 2026 00:14 UTC
Last changed
3 Nov 2026 00:14 UTC

Source evidence when recorded

Microsoft 365 roadmap
Complete at observationRead 4 Nov 2026 at 15:00 UTC

Coverage describes the sources at this observation. A complete read then does not establish their current position.

Page history

Changes are dated when recorded; day views use the last saved version from that UTC day, and citations stay fixed.

Cite this version
Field-level log (32)

Up to 100 recent field edits are shown; older edits may be outside retention.

  1. 4 Nov 2026 · 15:02:25 UTC General availability targetNot stated → March CY2027
  2. 4 Nov 2026 · 15:02:25 UTC Source coverage: merill-message-center-archiveCurrent → Not collected
  3. 4 Nov 2026 · 15:02:25 UTC Source coverage: microsoft-365-roadmapCurrent
  4. 4 Nov 2026 · 15:02:25 UTC Link: Dynamics 365 Sales/roadmap?topic=Dynamics%20365%20Sales&period=all#items → No longer listed in this observation
  5. 4 Nov 2026 · 15:02:25 UTC Link: Dynamics 365/roadmap?topic=Dynamics%20365&period=all#items
  6. 4 Nov 2026 · 15:02:25 UTC Link: Microsoft roadmap entryhttps://www.microsoft.com/en-us/microsoft-365/roadmap?id=578898
  7. 4 Nov 2026 · 15:02:25 UTC SummarySales Development Agent (SDA) can take leads from qualified opportunities to closed deals. → Sales Development Agent (SDA) can take leads from qualified opportunities to closed deals. Key capabilities include: Generating quotes through D365S as well as 1P/3P systems and sharing them with customers to company branded templates. Connectivity to quoting and transaction systems managed through Agent 365 MCP registry. Answer questions about the quote and adjust details based on customer feedback. Facilitate customers completing self-service transactions. Escalating to human sellers when customers are blocked and need human intervention. Configuration through interactive chat experience with each agent instance.
  8. 4 Nov 2026 · 13:26:53 UTC General availability targetMarch CY2027 → Not stated
  9. 4 Nov 2026 · 13:26:53 UTC Source coverage: microsoft-365-roadmapIncomplete → Not collected
  10. 4 Nov 2026 · 13:26:53 UTC Source coverage: merill-message-center-archiveCurrent
  11. 4 Nov 2026 · 13:26:53 UTC Link: Dynamics 365/roadmap?topic=Dynamics%20365&period=all#items → No longer listed in this observation
  12. 4 Nov 2026 · 13:26:53 UTC Link: Microsoft roadmap entryhttps://www.microsoft.com/en-us/microsoft-365/roadmap?id=578898 → No longer listed in this observation
  13. 4 Nov 2026 · 13:26:53 UTC Link: Dynamics 365 Sales/roadmap?topic=Dynamics%20365%20Sales&period=all#items
  14. 4 Nov 2026 · 13:26:53 UTC SummarySales Development Agent (SDA) can take leads from qualified opportunities to closed deals. Key capabilities include: Generating quotes through D365S as well as 1P/3P systems and sharing them with customers to company branded templates. Connectivity to quoting and transaction systems managed through Agent 365 MCP registry. Answer questions about the quote and adjust details based on customer feedback. Facilitate customers completing self-service transactions. Escalating to human sellers when customers are blocked and need human intervention. Configuration through interactive chat experience with each agent instance. → Sales Development Agent (SDA) can take leads from qualified opportunities to closed deals.
  15. 4 Nov 2026 · 13:10:08 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  16. 4 Nov 2026 · 11:04:04 UTC General availability targetNot stated → March CY2027
  17. 4 Nov 2026 · 11:04:04 UTC Source coverage: merill-message-center-archiveCurrent → Not collected
  18. 4 Nov 2026 · 11:04:04 UTC Source coverage: microsoft-365-roadmapCurrent
  19. 4 Nov 2026 · 11:04:04 UTC Link: Dynamics 365 Sales/roadmap?topic=Dynamics%20365%20Sales&period=all#items → No longer listed in this observation
  20. 4 Nov 2026 · 11:04:04 UTC Link: Dynamics 365/roadmap?topic=Dynamics%20365&period=all#items
  21. 4 Nov 2026 · 11:04:04 UTC Link: Microsoft roadmap entryhttps://www.microsoft.com/en-us/microsoft-365/roadmap?id=578898
  22. 4 Nov 2026 · 11:04:04 UTC SummarySales Development Agent (SDA) can take leads from qualified opportunities to closed deals. → Sales Development Agent (SDA) can take leads from qualified opportunities to closed deals. Key capabilities include: Generating quotes through D365S as well as 1P/3P systems and sharing them with customers to company branded templates. Connectivity to quoting and transaction systems managed through Agent 365 MCP registry. Answer questions about the quote and adjust details based on customer feedback. Facilitate customers completing self-service transactions. Escalating to human sellers when customers are blocked and need human intervention. Configuration through interactive chat experience with each agent instance.
  23. 4 Nov 2026 · 10:01:18 UTC General availability targetMarch CY2027 → Not stated
  24. 4 Nov 2026 · 10:01:18 UTC Source coverage: microsoft-365-roadmapIncomplete → Not collected
  25. 4 Nov 2026 · 10:01:18 UTC Source coverage: merill-message-center-archiveCurrent
  26. 4 Nov 2026 · 10:01:18 UTC Link: Dynamics 365/roadmap?topic=Dynamics%20365&period=all#items → No longer listed in this observation
  27. 4 Nov 2026 · 10:01:18 UTC Link: Microsoft roadmap entryhttps://www.microsoft.com/en-us/microsoft-365/roadmap?id=578898 → No longer listed in this observation
  28. 4 Nov 2026 · 10:01:18 UTC Link: Dynamics 365 Sales/roadmap?topic=Dynamics%20365%20Sales&period=all#items
  29. 4 Nov 2026 · 10:01:18 UTC SummarySales Development Agent (SDA) can take leads from qualified opportunities to closed deals. Key capabilities include: Generating quotes through D365S as well as 1P/3P systems and sharing them with customers to company branded templates. Connectivity to quoting and transaction systems managed through Agent 365 MCP registry. Answer questions about the quote and adjust details based on customer feedback. Facilitate customers completing self-service transactions. Escalating to human sellers when customers are blocked and need human intervention. Configuration through interactive chat experience with each agent instance. → Sales Development Agent (SDA) can take leads from qualified opportunities to closed deals.
  30. 4 Nov 2026 · 07:16:39 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  31. 3 Nov 2026 · 10:16:39 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  32. 3 Nov 2026 · 09:13:39 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
ChangeIntel

An IT change radar: releases, security, known issues, retirements, documentation changes, and service status from public sources. Every item links to supporting evidence; dates and statuses can change after they are read.

Sources read 11 Nov 19:00 UTC · 274 of 275 readable · 273 fully read · documentation 469/469 current

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