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Elevated errors on platform.claude.com

Posted 7 Oct 13:25 UTC, last seen today 13:18 UTC.

Unknown Duration: the provider stated no start
5Updates posted
6Other incidents at the same time

What it affected

As the provider names it

Claude Console (platform.claude.com)

What the provider posted

Newest first
  1. 13 Oct 18:00 UTCResolvedThis issue has been resolved.
  2. 7 Oct 21:44 UTCMonitoringWe've mitigated the errors loading usage data on platform.claude.com and in the Admin API usage report. While we work on a full fix, the most recent ~30 minutes of usage may take longer to appear on the platform.claude.com. API requests are not affected, and we will provide additional updates here.
  3. 7 Oct 17:28 UTCIdentifiedWe've identified the cause of errors loading usage data. The Admin API usage report has recovered, and fixes for the platform.claude.com Usage and Rate limits pages are in progress. The most recent 30 minutes of usage may be delayed. Core functionality is not affected.
  4. 7 Oct 16:36 UTCUpdateWe are continuing to work on elevated errors affecting usage data on the platform.claude.com Usage and Rate limits pages and the Admin API usage report. A mitigation for the Usage page and the Admin API usage report is rolling out; once it is in place, the most recent usage may take about 30 minutes to appear there. Core functionality is not affected.
  5. 7 Oct 13:25 UTCInvestigatingWe are investigating elevated errors affecting usage data on the platform.claude.com Usage page and the Admin API usage report. Core functionality is not affected. We will provide an update as soon as possible.

Around it

From the sources ChangeIntel reads; a match in time is not a cause

What changed

First observed 14 Oct 2026

No field changes in the recorded history.

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Sources read 14 Oct 12:55 UTC · 254 of 255 readable · 253 fully read · documentation 0/409 current