Resolved
Anthropic (Claude) · degraded service
Elevated errors on platform.claude.com
Posted 7 Oct 13:25 UTC, last seen today 13:18 UTC.
What it affected
As the provider names itWhat the provider posted
Newest first- 13 Oct 18:00 UTCResolvedThis issue has been resolved.
- 7 Oct 21:44 UTCMonitoringWe've mitigated the errors loading usage data on platform.claude.com and in the Admin API usage report. While we work on a full fix, the most recent ~30 minutes of usage may take longer to appear on the platform.claude.com. API requests are not affected, and we will provide additional updates here.
- 7 Oct 17:28 UTCIdentifiedWe've identified the cause of errors loading usage data. The Admin API usage report has recovered, and fixes for the platform.claude.com Usage and Rate limits pages are in progress. The most recent 30 minutes of usage may be delayed. Core functionality is not affected.
- 7 Oct 16:36 UTCUpdateWe are continuing to work on elevated errors affecting usage data on the platform.claude.com Usage and Rate limits pages and the Admin API usage report. A mitigation for the Usage page and the Admin API usage report is rolling out; once it is in place, the most recent usage may take about 30 minutes to appear there. Core functionality is not affected.
- 7 Oct 13:25 UTCInvestigatingWe are investigating elevated errors affecting usage data on the platform.claude.com Usage page and the Admin API usage report. Core functionality is not affected. We will provide an update as soon as possible.
Around it
From the sources ChangeIntel reads; a match in time is not a causeElsewhere at the same time
- Cloudflare Cloudflare One Clients are incorrectly challenged on some sites
- Cloudflare Cloudflare API service issues
- GitHub Incident with Git Operations, Pull Requests and Actions
- GitHub Incident with Git Operations, Issues, Actions and Pull Requests
- OpenAI Dot in Codex may fail to create new threads
- OpenAI Degraded performance in Codex and Work mode: Dot turn failures, delayed responses, and reduced proactivity
Earlier incidents in the 14 days before
- Anthropic (Claude): Elevated errors loading usage data on platform.claude.comService incident · 7 Oct
- Anthropic (Claude): Elevated errors for Claude Opus 5.5Service incident · 6 Oct
- Anthropic (Claude): Elevated errors for Claude Mythos 5.1 and Claude Fable 5.1Service incident · 5 Oct
- Anthropic (Claude): Delayed credits on the Claude PlatformService incident · 1 Oct
Changed in the 14 days before
What changed
First observed 14 Oct 2026No field changes in the recorded history.
Cite this recorded revision to keep the same title, summary, facts and links when the page changes.
A day selects the latest observation by the end of that UTC day; today's selection can change until midnight. History starts when this installation records it.
Keep track
- Service status now: every provider ChangeIntel reads, with ongoing incidents first.
- Status RSS feed: new and ended incidents as they happen.
- Everything about Anthropic Claude: its changes, known issues and incidents on one timeline.