Resolved GitHub · degraded service

Degraded availability for GPT-5.3 Codex and GPT-5.6 models in Copilot

Posted 9 Nov 23:16 UTC, last seen today 13:26 UTC.

GitHub status page On the status board

Unknown Duration: the provider stated no start

7Updates posted

6Other incidents at the same time

What it affected

As the provider names it

CopilotCopilot AI Model Providers

What the provider posted

Newest first

10 Nov 00:05 UTCResolvedThis incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
9 Nov 23:59 UTCUpdateThe issue affecting GPT-5.3 Codex, GPT-5.6 Luna, and GPT-5.6 Sol in Copilot products and IDE surfaces has been mitigated. We are monitoring the service to ensure stability.
9 Nov 23:46 UTCMonitoringThe degradation affecting Copilot AI Model Providers has been mitigated. We are monitoring to ensure stability.
9 Nov 23:22 UTCUpdateCopilot is operating normally.
9 Nov 23:22 UTCUpdateCopilot AI Model Providers is experiencing degraded availability. We are continuing to investigate.
9 Nov 23:16 UTCUpdateWe are experiencing degraded availability for GPT-5.3 Codex, GPT-5.6 Luna, and GPT-5.6 Sol in Copilot products and IDE surfaces due to an issue with an upstream model provider. We recommend choosing another model or selecting Auto to continue using Copilot until the issue is resolved.
9 Nov 23:16 UTCInvestigatingWe are investigating reports of degraded availability for Copilot

Around it

From the sources ChangeIntel reads; a match in time is not a cause

Elsewhere at the same time

Cloudflare Spectrum Availability issues
Palo Alto Networks cloud services Prisma Cloud: App: alert remediation is unavailable
Palo Alto Networks cloud services Scheduled Maintenance for File Manager (FileMgr) in France region
Cloudflare Increased error rates and reduced success rates for Workflows operations
OpenAI Degraded Performace on ChatGPT Work
Palo Alto Networks cloud services Enterprise DLP: US West Elevated Latency

Earlier incidents in the 14 days before

GitHub: Incident with Actions and Checks APIService incident · 9 Nov
GitHub: Incident with Webhooks and ActionsService incident · 9 Nov
GitHub: Increased timeouts due to surge in anonymous usersService incident · 9 Nov
GitHub: Increase in timeouts for some unauthenticated usersService incident · 8 Nov
GitHub: Degraded performance for multiple GitHub servicesService incident · 5 Nov

Keep track

Service status now: every provider ChangeIntel reads, with ongoing incidents first.
Status RSS feed: new and ended incidents as they happen.
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What changed

Services: Copilot → Copilot, Copilot AI Model Providers
10 Nov 2026 · 08:21:22 UTC
Status: Monitoring → Resolved · Incident state: Ongoing → Ended
10 Nov 2026 · 00:07:46 UTC
Status: Investigating → Monitoring
9 Nov 2026

Page history

Changes are dated when recorded; day views use the last saved version from that UTC day, and citations stay fixed.

Cite this version

Field-level log (8)

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10 Nov 2026 · 08:21:22 UTC ServicesCopilot → Copilot, Copilot AI Model Providers
10 Nov 2026 · 00:07:46 UTC StageMonitoring → Resolved
10 Nov 2026 · 00:07:46 UTC Observed stateOngoing → Ended
10 Nov 2026 · 00:07:46 UTC SummaryThe issue affecting GPT-5.3 Codex, GPT-5.6 Luna, and GPT-5.6 Sol in Copilot products and IDE surfaces has been mitigated. We are monitoring the service to ensure stability. → This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
10 Nov 2026 · 00:02:40 UTC SummaryThe degradation affecting Copilot AI Model Providers has been mitigated. We are monitoring to ensure stability. → The issue affecting GPT-5.3 Codex, GPT-5.6 Luna, and GPT-5.6 Sol in Copilot products and IDE surfaces has been mitigated. We are monitoring the service to ensure stability.
9 Nov 2026 · 23:52:31 UTC StageInvestigating → Monitoring
9 Nov 2026 · 23:52:31 UTC SummaryCopilot is operating normally. → The degradation affecting Copilot AI Model Providers has been mitigated. We are monitoring to ensure stability.
9 Nov 2026 · 23:26:39 UTC SummaryWe are experiencing degraded availability for GPT-5.3 Codex, GPT-5.6 Luna, and GPT-5.6 Sol in Copilot products and IDE surfaces due to an issue with an upstream model provider. We recommend choosing another model or selecting Auto to continue using Copilot until the issue is resolved. → Copilot is operating normally.