Resolved
GitHub · degraded service
Degradation in repos contents API
Posted 4 Sep 22:02 UTC, last seen today 11:33 UTC.
What it affected
As the provider names itWhat the provider posted
Newest first- 4 Sep 22:23 UTCResolvedOn September 4, 2026, between approximately 21:45 and 22:07 UTC, some users experienced errors and elevated latency for repository operations. The incident was fully resolved at 22:23 UTC.The cause was a capacity change that spread one of our clusters across additional availability zones; our zone-aware traffic routing kept sending requests to the original zone for performance, overloading a small set of servers while the new capacity sat idle. We resolved the incident by reverting the change and letting traffic rebalance.We are improving per-zone capacity guarantees, cross-zone load-shedding, and pre-production testing of multi-zone changes to prevent recurrence.
- 4 Sep 22:02 UTCInvestigatingWe are investigating reports of impacted performance for some GitHub services.
Around it
From the sources ChangeIntel reads; a match in time is not a causeElsewhere at the same time
Earlier incidents in the 14 days before
- GitHub: Incident with Grok Copilot AI Model ProviderService incident · 3 Sep
- GitHub: Delays in commit processingService incident · 1 Sep
- GitHub: Elevated rate of errors for OpenAI models provided by CopilotService incident · 31 Aug
- GitHub: Incident with Copilot AI Model ProvidersService incident · 27 Aug
- GitHub: Disruption with GitHub BillingService incident · 26 Aug
What changed
First observed 14 Oct 2026No field changes in the recorded history.
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