503s on GitLab.com

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1. today 17:05 UTCMonitoringWe have taken steps to resolve the slowness and 503s on GitLab.com and are monitoring the situation. More details at: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23261
2. today 16:52 UTCIdentifiedMost services on GitLab.com have recovered but we are seeing slowness with Duo requests and services and are looking to resolve it. More details at: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23261
3. today 16:40 UTCIdentifiedWe have identified the cause of 503s on GitLab.com and are working to remediate the issue. We are still seeing intermittent 503s and site slowness as we work to resolve the issue. More details: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23261
4. today 16:25 UTCInvestigatingWe are still investigating the cause of 503 on GitLab.com. We are seeing some services return but errors still intermittent. More details at: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23261
5. today 16:10 UTCInvestigatingWe are investigating the cause of 503s on GitLab.com and the site moving slowly. We will update once we have additional details.

1. 16 Oct 2026 Observed stateOngoing → Ended
2. 16 Oct 2026 StageIdentified → Monitoring
3. 16 Oct 2026 SummaryMost services on GitLab.com have recovered but we are seeing slowness with Duo requests and services and are looking to resolve it. More details at: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23261 → We have taken steps to resolve the slowness and 503s on GitLab.com and are monitoring the situation. More details at: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23261
4. 16 Oct 2026 SummaryWe have identified the cause of 503s on GitLab.com and are working to remediate the issue. We are still seeing intermittent 503s and site slowness as we work to resolve the issue. More details: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23261 → Most services on GitLab.com have recovered but we are seeing slowness with Duo requests and services and are looking to resolve it. More details at: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23261
5. 16 Oct 2026 StageInvestigating → Identified
6. 16 Oct 2026 SummaryWe are still investigating the cause of 503 on GitLab.com. We are seeing some services return but errors still intermittent. More details at: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23261 → We have identified the cause of 503s on GitLab.com and are working to remediate the issue. We are still seeing intermittent 503s and site slowness as we work to resolve the issue. More details: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23261
7. 16 Oct 2026 SummaryWe are investigating the cause of 503s on GitLab.com and the site moving slowly. We will update once we have additional details. → We are still investigating the cause of 503 on GitLab.com. We are seeing some services return but errors still intermittent. More details at: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23261

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