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Monitoring GitLab.com · degraded service

Elevated CI/CD latency on GitLab.com

Started 3 Nov 05:06 UTC, left the provider's feed by 3 Nov 09:53 UTC: at least 4 h 42 min.

GitLab.com status pageOn the status board
4 h 42 min+ At least, from when ChangeIntel read it
5Updates posted
6Other incidents at the same time

What it affected

As the provider names it

CI/CD

What the provider posted

Newest first
  1. 3 Nov 08:14 UTCMonitoringWe continue to monitor the incident to ensure the issue doesn't recur. Find more information about the incident here: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23392
  2. 3 Nov 07:10 UTCMonitoringWe've applied a mitigation for the intermittent slowness affecting CI/CD on GitLab.com, and performance has returned to normal. We're monitoring to make sure the issue doesn't recur.
  3. 3 Nov 06:01 UTCIdentifiedWe've identified a contributing factor to intermittent slowness affecting CI/CD on GitLab.com, including slower job requests, job updates and artifact uploads. We're still investigating the root cause and working to mitigate the issue.
  4. 3 Nov 05:27 UTCInvestigatingSome users may have seen intermittent slowness with CI/CD jobs, including slower job updates and artifact uploads. Latency is recovering and we're continuing to investigate.
  5. 3 Nov 05:06 UTCInvestigatingWe're investigating elevated latency affecting CI/CD on GitLab.com. No user impact has been observed at this time. We'll update as we learn more.

Around it

From the sources ChangeIntel reads; a match in time is not a cause

Earlier incidents in the 14 days before

Keep track

What changed

  1. Incident state: Ongoing → Ended
  2. Status: Identified → Monitoring
  3. Status: Investigating → Identified
Page history

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Field-level log (7)

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  1. 3 Nov 2026 · 09:53:48 UTC Observed stateOngoing → Ended
  2. 3 Nov 2026 · 08:17:11 UTC SummaryWe've applied a mitigation for the intermittent slowness affecting CI/CD on GitLab.com, and performance has returned to normal. We're monitoring to make sure the issue doesn't recur. → We continue to monitor the incident to ensure the issue doesn't recur. Find more information about the incident here: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23392
  3. 3 Nov 2026 · 07:16:19 UTC StageIdentified → Monitoring
  4. 3 Nov 2026 · 07:16:19 UTC SummaryWe've identified a contributing factor to intermittent slowness affecting CI/CD on GitLab.com, including slower job requests, job updates and artifact uploads. We're still investigating the root cause and working to mitigate the issue. → We've applied a mitigation for the intermittent slowness affecting CI/CD on GitLab.com, and performance has returned to normal. We're monitoring to make sure the issue doesn't recur.
  5. 3 Nov 2026 · 06:05:19 UTC StageInvestigating → Identified
  6. 3 Nov 2026 · 06:05:19 UTC SummarySome users may have seen intermittent slowness with CI/CD jobs, including slower job updates and artifact uploads. Latency is recovering and we're continuing to investigate. → We've identified a contributing factor to intermittent slowness affecting CI/CD on GitLab.com, including slower job requests, job updates and artifact uploads. We're still investigating the root cause and working to mitigate the issue.
  7. 3 Nov 2026 · 05:29:51 UTC SummaryWe're investigating elevated latency affecting CI/CD on GitLab.com. No user impact has been observed at this time. We'll update as we learn more. → Some users may have seen intermittent slowness with CI/CD jobs, including slower job updates and artifact uploads. Latency is recovering and we're continuing to investigate.
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Sources read 13 Nov 13:11 UTC · 274 of 275 readable · 273 fully read · documentation 469/469 current

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