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Issues Creating MV Video Exports

Posted 19 Nov 2024 10:50 UTC, last seen today 12:52 UTC.

Unknown Duration: the provider stated no start
4Updates posted

What it affected

As the provider names it

Cisco

What the provider posted

Newest first
  1. 19 Nov 2024 14:55 UTCResolvedThis incident is now resolved. All systems are performing as expected. If you continue to experience issues, please contact Meraki Support.
  2. 19 Nov 2024 13:49 UTCMonitoringA mitigation has been deployed to our systems and we are continuing to monitor the results.
  3. 19 Nov 2024 11:46 UTCIdentifiedWe have identified the cause of the issue, and our teams are actively working on putting mitigation in place.
  4. 19 Nov 2024 10:50 UTCInvestigatingWe are aware that creating video exports for MV camera deployments is currently failing for some customers. Our teams are actively investigating the issue.

Around it

From the sources ChangeIntel reads; a match in time is not a cause

Earlier incidents in the 14 days before

Changed in the 14 days before

What changed

First observed 14 Oct 2026

No field changes in the recorded history.

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An IT change radar: releases, security, known issues, retirements, documentation changes, and service status from public sources. Every item links to supporting evidence; dates and statuses can change after they are read.

Sources read 14 Oct 12:55 UTC · 254 of 255 readable · 253 fully read · documentation 0/409 current