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EMEA Cloud Monitored Catalyst Switches appearing offline in the Dashboard

Posted 17 Apr 2025 09:30 UTC, last seen today 12:52 UTC.

Unknown Duration: the provider stated no start
5Updates posted

What it affected

As the provider names it

Dashboard

What the provider posted

Newest first
  1. 17 Apr 2025 16:50 UTCResolvedThis incident is now resolved. All systems are performing as expected. If you continue to experience issues, please contact Meraki Support.
  2. 17 Apr 2025 16:24 UTCMonitoringOur teams have deployed a fix and regular service is now restored. We are continuing to monitor the situation.
  3. 17 Apr 2025 13:08 UTCIdentifiedWe have identified the problem and are working to remediate it now. We will provide further updates as the incident progresses.
  4. 17 Apr 2025 12:50 UTCUpdateWe are continuing to investigate this issue. We will provide the next update as soon as more information becomes available.
  5. 17 Apr 2025 09:30 UTCInvestigatingWe are aware that some customers in EMEA are experiencing Cloud Monitored Catalyst Switches appearing offline in the Dashboard and we are actively investigating this issue. We will provide the next update as soon as more information becomes available.

Around it

From the sources ChangeIntel reads; a match in time is not a cause

Earlier incidents in the 14 days before

What changed

First observed 14 Oct 2026

No field changes in the recorded history.

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ChangeIntel

An IT change radar: releases, security, known issues, retirements, documentation changes, and service status from public sources. Every item links to supporting evidence; dates and statuses can change after they are read.

Sources read 14 Oct 13:56 UTC · 254 of 255 readable · 253 fully read · documentation 0/409 current