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Admin center: Service degradation

Posted 13 Nov 00:08 UTC, left the provider's feed by 13 Nov 01:00 UTC.

Unknown Duration: the provider stated no start
6Other incidents at the same time

What it affected

As the provider names it

Admin center

What the provider posted

Newest first
  1. 13 Nov 00:08 UTC User impact: Users may be unable to connect to multiple Microsoft 365 services. More info: Potentially impacted services include: - Exchange Online - Microsoft Teams - SharePoint Online - Microsoft Copilot 365 - Microsoft Defender XDR - Microsoft Planner - Microsoft To Do - Microsoft Intune - Microsoft Defender for Office 365 - Microsoft Purview: Multiple Purview services including Authorization, Auto Labelling, Data Loss Prevention (DLP), Communication Compliance, and Data Classification are impacted. - Power BI: All users may intermittently be unable to export reports with MIP sensitivity labels to PDF in Power BI. - Microsoft 365 Apps Admin Center: Multiple services including Cloud Update, Cloud Policy, and Inventory. - Universal Print: Users may encounter errors submitting print jobs or using admin features. - Windows 365: Customers who have configured their tenant and Cloud PCs to use Microsoft Purview Customer Key for Windows 365 Cloud PCs may have users who are unable to connect to their Cloud PCs. Current status: While the servers we've returned to service initially remain healthy, we've observed that they can become unresponsive again once they begin receiving traffic. We're analyzing diagnostic data from these servers with our networking and platform experts to determine what's triggering this behavior. Building on the protective traffic management measures we've implemented, we're also temporarily limiting which types of traffic can reach the affected infrastructure in specific locations. This will help us determine whether a particular type of request is contri…
  2. 13 Nov 00:24 UTC ChangeIntel noticed a new title; it was "Uers may be unable to connect to multiple Microsoft 365 services"

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What changed

  1. Incident state: Ongoing → Ended
  2. Title changed
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  1. 13 Nov 2026 · 01:00:07 UTC Observed stateOngoing → Ended
  2. 13 Nov 2026 · 00:24:17 UTC TitleUers may be unable to connect to multiple Microsoft 365 services → Admin center: Service degradation
ChangeIntel

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Sources read 14 Nov 17:43 UTC · 274 of 275 readable · 271 fully read · documentation 469/469 current