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Users may be unable to connect to multiple Microsoft 365 services

Posted 12 Nov 23:06 UTC, left the provider's feed by 13 Nov 00:09 UTC.

Unknown Duration: the provider stated no start
6Other incidents at the same time

What it affected

As the provider names it

Admin center

What the provider posted

Newest first
  1. 12 Nov 23:06 UTC User impact: Users may be unable to connect to multiple Microsoft 365 services. More info: Potentially impacted services include: - Exchange Online - Microsoft Teams - SharePoint Online - Microsoft Copilot 365 - Microsoft Defender XDR - Microsoft Planner - Microsoft To Do - Microsoft Intune - Microsoft Defender for Office 365 - Microsoft Purview: Multiple Purview services including Authorization, Auto Labelling, Data Loss Prevention (DLP), Communication Compliance, and Data Classification are impacted. - Power BI: All users may intermittently be unable to export reports with MIP sensitivity labels to PDF in Power BI. - Microsoft 365 Apps Admin Center: Multiple services including Cloud Update, Cloud Policy, and Inventory. - Universal Print: Users may encounter errors submitting print jobs or using admin features. Current status: We've begun returning a portion of the affected servers to service, and they're remaining stable so far. We’ve also shifted traffic and connections to alternative pathways wherever possible and have observed limited recovery in some regions. We've streamlined our recovery process to expedite returning the remaining affected servers to service. To further support recovery, we're implementing protective traffic management measures in a specific location to reduce load on the affected infrastructure, and we'll expand these measures to additional locations if we observe positive results. As capacity is restored, users may experience a gradual recovery as their clients reconnect to the service. Previous status: We’re continuing to pursue all available pa…

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  1. Incident state: Ongoing → Ended
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  1. 13 Nov 2026 · 00:09:02 UTC Observed stateOngoing → Ended
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Sources read 15 Nov 02:45 UTC · 256 of 275 readable · 254 fully read · documentation 428/469 current