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Users may be unable to connect to multiple Microsoft 365 services

Posted today 12:00 UTC, left the provider's feed by today 13:00 UTC.

Unknown Duration: the provider stated no start
6Other incidents at the same time

What it affected

As the provider names it

Admin center

What the provider posted

Newest first
  1. today 12:00 UTC More info: Features of the Microsoft 365 services below that interact with Exchange Online and email services are impacted. Elements of those services that do not depend on interaction with Exchange Online remain functional. - Exchange Online: Users may be unable to access their mailbox using Outlook on the web, Outlook desktop (MAPI), Exchange ActiveSync (EAS), or REST-based connections, and email delivery may be delayed. - Microsoft 365 admin center: Admins may be unable to load some admin center pages. - Microsoft 365 apps: Users may be unable to view their recently used files. - Microsoft 365 Apps Admin Center: Multiple services including Cloud Update, Cloud Policy, and Inventory are affected. - Microsoft 365 Education: Features including Assignments, Reading Progress, and Speaker Progress may be impacted. - Microsoft Copilot 365: Users may be unable to load Copilot Chat or receive responses in the web and desktop apps, and Copilot experiences may be unable to access work data such as email, calendar, and files. - Microsoft Defender for Office 365: Some Defender for Office 365 experiences that rely on Purview DLP/Information Protection signals may experience delays or failures in policy evaluation and governance action enforcement. Admins/SOCs may experience delays or failures when accessing NHI features that rely on Data Classification Sensitivity Labels, including Tenant Metrics, Policy, and Data Usage, across the Identity, OAuth, and App Governance pages in the Security portal on Microsoft Defender for Cloud Apps. - Microsoft Defender XDR: Users may be unable to loa…

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What changed

  1. Incident state: Ongoing → Ended
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  1. 13 Nov 2026 · 13:00:38 UTC Observed stateOngoing → Ended
ChangeIntel

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Sources read 13 Nov 14:14 UTC · 274 of 275 readable · 273 fully read · documentation 469/469 current