Resolved
OpenAI · degraded service
Delays in customer support responses
Posted 10 Sep 21:48 UTC, last seen 13 Oct 08:12 UTC.
Unknown
Duration: the provider stated no start
3Other incidents at the same timeWhat it affected
As the provider names itWhat the provider posted
Newest first- 10 Sep 21:48 UTC All impacted services have now fully recovered.
Around it
From the sources ChangeIntel reads; a match in time is not a causeElsewhere at the same time
- Anthropic (Claude) Elevated latency on the Claude API for some users
- OpenAI Elevated errors affecting ChatGPT Work
- Anthropic (Claude) Degraded functionality for Claude Cowork on Windows
Earlier incidents in the 14 days before
- OpenAI: Elevated errors affecting ChatGPT WorkService incident · 10 Sep
- OpenAI: Unable to open shared ChatGPT Project using direct linkService incident · 10 Sep
- OpenAI: Investigating unexpected usage limit resetsService incident · 9 Sep
- OpenAI: Increased Error Rate For Pro and Plus Plan ConversationsService incident · 9 Sep
- OpenAI: Elevated errors for image generationService incident · 8 Sep
What changed
First observed 14 Oct 2026No field changes in the recorded history.
Cite this recorded revision to keep the same title, summary, facts and links when the page changes.
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Keep track
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