Resolved
Anthropic (Claude) · degraded service
Degraded functionality for Claude Cowork on Windows
Posted 10 Sep 15:54 UTC, last seen today 13:18 UTC.
What it affected
As the provider names itWhat the provider posted
Newest first- 14 Sep 19:14 UTCResolvedThis issue has been resolved. Microsoft has released a September 14 Windows update that fixes it: https://support.microsoft.com/en-us/servicing/os/windows-11/2026/09/kb5129195-windows-11-24h2-25h2-security-update
- 10 Sep 15:54 UTCIdentifiedA Windows update released September 8 has left Claude Cowork on Windows unable to run local commands, because its workspace can no longer reach your computer's drive. For most users, chat and file reading and editing still work. There's no in-app workaround yet, and restarting or reinstalling won't help. Microsoft has developed a fix and is working to release it. We'll post an update when we have more to share.
Around it
From the sources ChangeIntel reads; a match in time is not a causeElsewhere at the same time
- OpenAI Elevated errors affecting ChatGPT Work
- Anthropic (Claude) Elevated latency on the Claude API for some users
- OpenAI Delays in customer support responses
- Cloudflare Hyperdrive Degraded Performance
Earlier incidents in the 14 days before
- Anthropic (Claude): Elevated errors for multiple modelsService incident · 3 Sep
- Anthropic (Claude): Elevated errors for Claude Sonnet 5Service incident · 2 times, latest 3 Sep
- Anthropic (Claude): Delays in credit purchasesService incident · 1 Sep
- Anthropic (Claude): Degraded performance on platform.claude.com and Claude for Microsoft Office 365Service incident · 1 Sep
- Anthropic (Claude): Degraded performance on Claude for Microsoft Office 365Service incident · 1 Sep
What changed
First observed 14 Oct 2026No field changes in the recorded history.
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