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Some sources or documents need attention: 263/264 feeds/APIs · 418/442 docs · checked 04:09 UTC Customize Public modeDiscuss ChangeIntel on Discord

Recorded 23 Oct 2026 at 03:59 UTC. This is what ChangeIntel recorded, including the title, summary, facts and links. It is not a statement of the source's current position. See the latest record.

Delays in customer support responses

As a temporary solution, customers looking to reach out to OpenAI Support can email [email protected].

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What it said

Observed state
Ongoing
Stage
Investigating
Posted
23 Oct 2026 03:57 UTC

What changed

First observed 23 Oct 2026
  1. 23 Oct 2026 · 03:59:18 UTC Posted23 Oct 2026 03:41 UTC → 23 Oct 2026 03:57 UTC
  2. 23 Oct 2026 · 03:59:18 UTC SummaryWe are investigating technical issues affecting our customer support systems. Customers may experience longer than usual response times. We are working to restore normal operations. → As a temporary solution, customers looking to reach out to OpenAI Support can email [email protected].

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ChangeIntel

An IT change radar: releases, security, known issues, retirements, documentation changes, and service status from public sources. Every item links to supporting evidence; dates and statuses can change after they are read.

Sources read 23 Oct 04:09 UTC · 263 of 264 readable · 260 fully read · documentation 418/442 current