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Roadmap ID 513280 Launched

Microsoft Copilot (Microsoft 365): [Copilot Extensibility] Customers can connect M365 Copilot with Freshservice to access IT service documentation with Copilot Connector

Microsoft 365 roadmap entry

Summary

Customers can connect M365 Copilot with Fresh service to access IT service documentation with Copilot Connector.

Status
Launched
General availability target
Dec 2025
Preview target
Not published
Products
Microsoft Copilot (Microsoft 365)
Clouds
Worldwide (Standard Multi-Tenant)
Release phases
General Availability
Platforms
Web
Added to the roadmap
13 Oct 2025
Last changed
23 Dec 2025 · 9mo ago
recently changed
ChangeIntel is an independent tool and is not affiliated with or endorsed by Microsoft. Microsoft, Windows, Microsoft 365, Azure, and related names are trademarks of the Microsoft group of companies. Data comes from public sources listed on Sources; every item links to its original page. Dates and statuses can change after they are read. Built by Evotec. This is the public demo. It can also run on your own server, with your Microsoft 365 tenant and device data kept inside your network; Evotec can help you deploy and extend it.