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Recorded 5 Nov 2026 at 17:01 UTC. This is what ChangeIntel recorded, including the title, summary, facts and links. It is not a statement of the source's current position. See the latest record.

Microsoft 365 roadmapMicrosoft 365 roadmap

Dynamics 365 Field Service: Support multiple payers across Work Order lines

Field work does not always have a single payer. A customer may be responsible for the primary service while another party, such as a warranty provider, manufacturer, partner, or other eligible billing customer, is responsible for specific products or services performed during the same visit. This capability gives service teams more flexibility during execution by allowing the billing responsibility to be determined at the individual Work Order line level rather than just requiring every transaction on the Work Order to follow the same payer.

What it said

Roadmap ID
570862
Status
In development
General availability target
November CY2026
Preview target
Not stated
Products
Dynamics 365 Field Service
Clouds
Worldwide (Standard Multi-Tenant)
Release phases
General Availability
Platforms
Web
Added to the roadmap
25 Sep 2026 22:37 UTC
Last changed
25 Sep 2026 22:37 UTC

Source evidence when recorded

Microsoft 365 roadmap
IncompleteRead 5 Nov 2026 at 15:56 UTC

Coverage describes the sources at this observation. A complete read then does not establish their current position.

Page history

Changes are dated when recorded; day views use the last saved version from that UTC day, and citations stay fixed.

Cite this version
Field-level log (54)

Up to 100 recent field edits are shown; older edits may be outside retention.

  1. 5 Nov 2026 · 17:01:08 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  2. 4 Nov 2026 · 15:02:25 UTC General availability targetNot stated → November CY2026
  3. 4 Nov 2026 · 15:02:25 UTC Source coverage: merill-message-center-archiveCurrent → Not collected
  4. 4 Nov 2026 · 15:02:25 UTC Source coverage: microsoft-365-roadmapCurrent
  5. 4 Nov 2026 · 15:02:25 UTC Link: Dynamics 365 Field Service/roadmap?topic=Dynamics%20365%20Field%20Service&period=all#items → No longer listed in this observation
  6. 4 Nov 2026 · 15:02:25 UTC Link: Dynamics 365/roadmap?topic=Dynamics%20365&period=all#items
  7. 4 Nov 2026 · 15:02:25 UTC Link: Microsoft roadmap entryhttps://www.microsoft.com/en-us/microsoft-365/roadmap?id=570862
  8. 4 Nov 2026 · 15:02:25 UTC SummaryField work does not always have a single payer. A customer may be responsible for the primary service while another party, such as a warranty provider, manufacturer, partner, or other eligible billing customer, is responsible for specific products or services performed during the same visit. → Field work does not always have a single payer. A customer may be responsible for the primary service while another party, such as a warranty provider, manufacturer, partner, or other eligible billing customer, is responsible for specific products or services performed during the same visit. This capability gives service teams more flexibility during execution by allowing the billing responsibility to be determined at the individual Work Order line level rather than just requiring every transaction on the Work Order to follow the same payer.
  9. 4 Nov 2026 · 13:26:53 UTC General availability targetNovember CY2026 → Not stated
  10. 4 Nov 2026 · 13:26:53 UTC Source coverage: microsoft-365-roadmapIncomplete → Not collected
  11. 4 Nov 2026 · 13:26:53 UTC Source coverage: merill-message-center-archiveCurrent
  12. 4 Nov 2026 · 13:26:53 UTC Link: Dynamics 365/roadmap?topic=Dynamics%20365&period=all#items → No longer listed in this observation
  13. 4 Nov 2026 · 13:26:53 UTC Link: Microsoft roadmap entryhttps://www.microsoft.com/en-us/microsoft-365/roadmap?id=570862 → No longer listed in this observation
  14. 4 Nov 2026 · 13:26:53 UTC Link: Dynamics 365 Field Service/roadmap?topic=Dynamics%20365%20Field%20Service&period=all#items
  15. 4 Nov 2026 · 13:26:53 UTC SummaryField work does not always have a single payer. A customer may be responsible for the primary service while another party, such as a warranty provider, manufacturer, partner, or other eligible billing customer, is responsible for specific products or services performed during the same visit. This capability gives service teams more flexibility during execution by allowing the billing responsibility to be determined at the individual Work Order line level rather than just requiring every transaction on the Work Order to follow the same payer. → Field work does not always have a single payer. A customer may be responsible for the primary service while another party, such as a warranty provider, manufacturer, partner, or other eligible billing customer, is responsible for specific products or services performed during the same visit.
  16. 4 Nov 2026 · 13:10:08 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  17. 4 Nov 2026 · 11:04:04 UTC General availability targetNot stated → November CY2026
  18. 4 Nov 2026 · 11:04:04 UTC Source coverage: merill-message-center-archiveCurrent → Not collected
  19. 4 Nov 2026 · 11:04:04 UTC Source coverage: microsoft-365-roadmapCurrent
  20. 4 Nov 2026 · 11:04:04 UTC Link: Dynamics 365 Field Service/roadmap?topic=Dynamics%20365%20Field%20Service&period=all#items → No longer listed in this observation
  21. 4 Nov 2026 · 11:04:04 UTC Link: Dynamics 365/roadmap?topic=Dynamics%20365&period=all#items
  22. 4 Nov 2026 · 11:04:04 UTC Link: Microsoft roadmap entryhttps://www.microsoft.com/en-us/microsoft-365/roadmap?id=570862
  23. 4 Nov 2026 · 11:04:04 UTC SummaryField work does not always have a single payer. A customer may be responsible for the primary service while another party, such as a warranty provider, manufacturer, partner, or other eligible billing customer, is responsible for specific products or services performed during the same visit. → Field work does not always have a single payer. A customer may be responsible for the primary service while another party, such as a warranty provider, manufacturer, partner, or other eligible billing customer, is responsible for specific products or services performed during the same visit. This capability gives service teams more flexibility during execution by allowing the billing responsibility to be determined at the individual Work Order line level rather than just requiring every transaction on the Work Order to follow the same payer.
  24. 4 Nov 2026 · 10:01:18 UTC General availability targetNovember CY2026 → Not stated
  25. 4 Nov 2026 · 10:01:18 UTC Source coverage: microsoft-365-roadmapIncomplete → Not collected
  26. 4 Nov 2026 · 10:01:18 UTC Source coverage: merill-message-center-archiveCurrent
  27. 4 Nov 2026 · 10:01:18 UTC Link: Dynamics 365/roadmap?topic=Dynamics%20365&period=all#items → No longer listed in this observation
  28. 4 Nov 2026 · 10:01:18 UTC Link: Microsoft roadmap entryhttps://www.microsoft.com/en-us/microsoft-365/roadmap?id=570862 → No longer listed in this observation
  29. 4 Nov 2026 · 10:01:18 UTC Link: Dynamics 365 Field Service/roadmap?topic=Dynamics%20365%20Field%20Service&period=all#items
  30. 4 Nov 2026 · 10:01:18 UTC SummaryField work does not always have a single payer. A customer may be responsible for the primary service while another party, such as a warranty provider, manufacturer, partner, or other eligible billing customer, is responsible for specific products or services performed during the same visit. This capability gives service teams more flexibility during execution by allowing the billing responsibility to be determined at the individual Work Order line level rather than just requiring every transaction on the Work Order to follow the same payer. → Field work does not always have a single payer. A customer may be responsible for the primary service while another party, such as a warranty provider, manufacturer, partner, or other eligible billing customer, is responsible for specific products or services performed during the same visit.
  31. 4 Nov 2026 · 07:16:39 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  32. 3 Nov 2026 · 10:16:39 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  33. 3 Nov 2026 · 09:13:39 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  34. 28 Oct 2026 · 08:37:56 UTC Link: Microsoft roadmap entryhttps://www.microsoft.com/microsoft-365/roadmap?id=570862 → https://www.microsoft.com/en-us/microsoft-365/roadmap?id=570862
  35. 26 Oct 2026 · 18:49:55 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  36. 26 Oct 2026 · 17:48:57 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  37. 26 Oct 2026 · 06:24:14 UTC Link: Microsoft 365 Message Center Archive by Merill Fernandohttps://mc.merill.net/message/RM570862
  38. 25 Oct 2026 · 20:06:13 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  39. 25 Oct 2026 · 18:13:50 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  40. 24 Oct 2026 · 11:31:34 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  41. 24 Oct 2026 · 09:51:08 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  42. 23 Oct 2026 · 09:33:49 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  43. 23 Oct 2026 · 08:31:50 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  44. 22 Oct 2026 · 18:42:24 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  45. 22 Oct 2026 · 17:41:25 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  46. 21 Oct 2026 · 20:45:25 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  47. 21 Oct 2026 · 19:44:24 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  48. 18 Oct 2026 · 14:54:30 UTC Link: Dynamics 365/roadmap?topic=Dynamics%20365&period=all#items
  49. 15 Oct 2026 · 14:22:54 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  50. 15 Oct 2026 · 13:21:54 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  51. 15 Oct 2026 · 12:20:54 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  52. 15 Oct 2026 · 11:19:54 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  53. 14 Oct 2026 · 11:54:40 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  54. 14 Oct 2026 · 11:22:42 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
ChangeIntel

An IT change radar: releases, security, known issues, retirements, documentation changes, and service status from public sources. Every item links to supporting evidence; dates and statuses can change after they are read.

Sources read 12 Nov 17:32 UTC · 274 of 275 readable · 272 fully read · documentation 469/469 current

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