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Recorded 4 Nov 2026 at 07:16 UTC. This is what ChangeIntel recorded, including the title, summary, facts and links. It is not a statement of the source's current position. See the latest record.

Microsoft 365 roadmapMicrosoft 365 roadmap

Dynamics 365 Field Service: Close out bookings and work orders from subcontractor service reports

Business value Subcontractors commonly communicate completion through an emailed service report or a message describing the work performed. Dispatchers then have to find the correct assignment, interpret the report, update the booking and work order, and copy important closeout details into Field Service. This manual process delays operational visibility, creates inconsistent service history, and can leave completed bookings or work orders open. Using the subcontractor's service report to prepare the complete closeout gives service teams a faster and more consistent way to reconcile external work. Booking state, work-order status, and the details of the completed visit can be reviewed together before the internal records are updated. Feature detail The Subcontractor Agent processes a supported email and service report, identifies the applicable Field Service work order and active booking, and prepares a coordinated closeout proposal. The proposal can include supported booking and work-order status changes together with completion details extracted from the submission, such as the completion summary, work performed, notes, recommendations, requirements, requested follow-up, actual…

What it said

Roadmap ID
571673
Status
In development
General availability target
February CY2027
Preview target
October CY2026
Products
Dynamics 365 Field Service
Clouds
Worldwide (Standard Multi-Tenant)
Release phases
Preview
Platforms
Desktop, Web
Added to the roadmap
24 Sep 2026 22:58 UTC
Last changed
24 Sep 2026 22:58 UTC

Source evidence when recorded

Microsoft 365 roadmap
IncompleteRead 4 Nov 2026 at 06:11 UTC

Coverage describes the sources at this observation. A complete read then does not establish their current position.

Page history

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Field-level log (24)

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  1. 4 Nov 2026 · 07:16:39 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  2. 3 Nov 2026 · 10:16:39 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  3. 3 Nov 2026 · 09:13:39 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  4. 28 Oct 2026 · 08:37:56 UTC Link: Microsoft roadmap entryhttps://www.microsoft.com/microsoft-365/roadmap?id=571673 → https://www.microsoft.com/en-us/microsoft-365/roadmap?id=571673
  5. 26 Oct 2026 · 18:49:55 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  6. 26 Oct 2026 · 17:48:57 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  7. 26 Oct 2026 · 06:24:14 UTC Link: Microsoft 365 Message Center Archive by Merill Fernandohttps://mc.merill.net/message/RM571673
  8. 25 Oct 2026 · 20:06:13 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  9. 25 Oct 2026 · 18:13:50 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  10. 24 Oct 2026 · 11:31:34 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  11. 24 Oct 2026 · 09:51:08 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  12. 23 Oct 2026 · 09:33:49 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  13. 23 Oct 2026 · 08:31:50 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  14. 22 Oct 2026 · 18:42:24 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  15. 22 Oct 2026 · 17:41:25 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  16. 21 Oct 2026 · 20:45:25 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  17. 21 Oct 2026 · 19:44:24 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  18. 18 Oct 2026 · 14:54:30 UTC Link: Dynamics 365/roadmap?topic=Dynamics%20365&period=all#items
  19. 15 Oct 2026 · 14:22:54 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  20. 15 Oct 2026 · 13:21:54 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  21. 15 Oct 2026 · 12:20:54 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  22. 15 Oct 2026 · 11:19:54 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  23. 14 Oct 2026 · 11:54:40 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  24. 14 Oct 2026 · 11:22:42 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
ChangeIntel

An IT change radar: releases, security, known issues, retirements, documentation changes, and service status from public sources. Every item links to supporting evidence; dates and statuses can change after they are read.

Sources read 11 Nov 20:03 UTC · 274 of 275 readable · 273 fully read · documentation 469/469 current

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