Resolved
Cloudflare · degraded service
Issue with Bot management traffic categorization for verified bots
Started 20 Oct 19:35 UTC, resolved 20 Oct 20:16 UTC: it lasted 41 min.
41 min
How long it lasted, from the provider's times
2Updates posted
2Other incidents at the same timeWhat it affected
As the provider names itWhat the provider posted
Newest first- 20 Oct 20:16 UTCResolvedThis incident has been resolved.
- 20 Oct 19:35 UTCInvestigatingCloudflare is investigating issues with our Bot Management feature. Customers may observe a limited number of verified bots incorrectly identified as automated traffic
Around it
From the sources ChangeIntel reads; a match in time is not a causeElsewhere at the same time
- Palo Alto Networks cloud services [Cortex XDR / XSIAM / XSOAR 8 / XPANSE/ CLOUD] Degraded Performance in UK Region
- Cloudflare Cloudflare Secure Web Gateway and DLP enforcement issues for Google Gemini
Earlier incidents in the 14 days before
- Cloudflare: Cloudflare Zero Trust connectivityService incident · 20 Oct
- Cloudflare: DNS Update DelaysService incident · 2 times, latest 19 Oct
- Cloudflare: Network Performance Issues in Virginia and Ohio United StatesService incident · 18 Oct
- Cloudflare: Cloudflare Fedramp Dashboard and AccessService incident · 16 Oct
- Cloudflare: Increased HTTP 5xx Errors AshburnService incident · 16 Oct
What changed
First observed 20 Oct 2026- 20 Oct 2026 Resolved20 Oct 2026 20:16 UTC
- 20 Oct 2026 StageInvestigating → Resolved
- 20 Oct 2026 Observed stateOngoing → Ended
- 20 Oct 2026 SummaryCloudflare is investigating issues with our Bot Management feature. Customers may observe a limited number of verified bots incorrectly identified as automated traffic → This incident has been resolved.
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