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Issue with Bot management traffic categorization for verified bots

Started 20 Oct 19:35 UTC, resolved 20 Oct 20:16 UTC: it lasted 41 min.

41 min How long it lasted, from the provider's times
2Updates posted
2Other incidents at the same time

What it affected

As the provider names it

Bot Management

What the provider posted

Newest first
  1. 20 Oct 20:16 UTCResolvedThis incident has been resolved.
  2. 20 Oct 19:35 UTCInvestigatingCloudflare is investigating issues with our Bot Management feature. Customers may observe a limited number of verified bots incorrectly identified as automated traffic

Around it

From the sources ChangeIntel reads; a match in time is not a cause

What changed

First observed 20 Oct 2026
  1. 20 Oct 2026 Resolved20 Oct 2026 20:16 UTC
  2. 20 Oct 2026 StageInvestigating → Resolved
  3. 20 Oct 2026 Observed stateOngoing → Ended
  4. 20 Oct 2026 SummaryCloudflare is investigating issues with our Bot Management feature. Customers may observe a limited number of verified bots incorrectly identified as automated traffic → This incident has been resolved.

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Sources read 20 Oct 23:56 UTC · 258 of 260 readable · 256 fully read · documentation 416/439 current