Monitoring
Palo Alto Networks cloud services · degraded service
[Cortex XDR / XSIAM / XSOAR 8 / XPANSE/ CLOUD] Degraded Performance in UK Region
Posted 20 Oct 07:52 UTC; still ongoing when ChangeIntel last read it, 1 min ago.
What it affected
As the provider names itWhat the provider posted
Newest first- 20 Oct 16:06 UTCMonitoringA fix has been implemented and we are monitoring the results.
- 20 Oct 14:17 UTCUpdateWe continue to see gradual improvement in the situation and are closely monitoring the status
- 20 Oct 11:50 UTCUpdateWe are seeing gradual improvements in some areas of the UK region and are continuing to work closely with our cloud vendor to mitigate the issue
- 20 Oct 10:30 UTCUpdateThe issue originates with our cloud vendor, and we are continuing to work closely with them to mitigate its impact.
- 20 Oct 07:52 UTCIdentifiedWe are currently experiencing degraded performance in the UK region.We have identified the root cause and are implementing a fix.
- 20 Oct 11:52 UTC ChangeIntel noticed a new title; it was "Degraded Performance in UK Region"
Around it
From the sources ChangeIntel reads; a match in time is not a causeElsewhere at the same time
- GitLab.com Intermittent 500 on GitLab.com
- Palo Alto Networks cloud services WildFire Issue
- Palo Alto Networks cloud services WildFire Issue
- Cloudflare Cloudflare Secure Web Gateway and DLP enforcement issues for Google Gemini
- Cloudflare Issue with Bot management traffic categorization for verified bots
Earlier incidents in the 14 days before
Changed in the 14 days before
- Palo Alto Networks PAN-OS Code Injection VulnerabilityPalo Alto Networks · exploited, added to CISA KEV · 14 Oct
What changed
First observed 20 Oct 2026- 20 Oct 2026 StageIdentified → Monitoring
- 20 Oct 2026 SummaryWe continue to see gradual improvement in the situation and are closely monitoring the status → A fix has been implemented and we are monitoring the results.
- 20 Oct 2026 SummaryWe are seeing gradual improvements in some areas of the UK region and are continuing to work closely with our cloud vendor to mitigate the issue → We continue to see gradual improvement in the situation and are closely monitoring the status
- 20 Oct 2026 ServicesUK → Cortex XDR, UK
- 20 Oct 2026 SummaryThe issue originates with our cloud vendor, and we are continuing to work closely with them to mitigate its impact. → We are seeing gradual improvements in some areas of the UK region and are continuing to work closely with our cloud vendor to mitigate the issue
- 20 Oct 2026 TitleDegraded Performance in UK Region → [Cortex XDR / XSIAM / XSOAR 8 / XPANSE/ CLOUD] Degraded Performance in UK Region
- 20 Oct 2026 SummaryWe are currently experiencing degraded performance in the UK region.We have identified the root cause and are implementing a fix. → The issue originates with our cloud vendor, and we are continuing to work closely with them to mitigate its impact.
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