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Resolved GitHub · degraded service

Copilot experiencing degraded model availability for some GPT models

Posted 13 Nov 20:13 UTC, last seen today 17:07 UTC.

GitHub status pageOn the status board
Unknown Duration: the provider stated no start
6Updates posted
6Other incidents at the same time

What it affected

As the provider names it

CopilotCopilot AI Model Providers

What the provider posted

Newest first
  1. 13 Nov 21:27 UTCResolvedBetween 19:05 and 21:27 UTC on November 13, 2026, GitHub Copilot experienced degradation affecting GPT-6.1 Terra, GPT-5.6 Sol, and GPT-6 Luna models. Users encountered elevated error rates when using these models.The degradation was caused by an issue with an upstream model provider. GitHub engineers detected the issue through automated monitoring and coordinated with the provider. Our automated model-warning system activated in-product warnings for affected models during the incident. Service returned to normal after the provider implemented a mitigation.
  2. 13 Nov 21:27 UTCResolvedThis incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
  3. 13 Nov 21:17 UTCUpdateThe upstream provider has made mitigations and we are seeing the affected models begin to recover.
  4. 13 Nov 20:47 UTCUpdateWe are in contact with the upstream provider and monitoring as they work towards resolution. For customers who are impacted we recommend choosing another model or selecting ‘Auto’ to continue using Copilot.
  5. 13 Nov 20:14 UTCUpdateWe are experiencing degraded availability for gpt-5.6-sol-fast, gpt-5.6-sol, gpt-6.1-terra, and gpt-6-luna in Copilot products and IDE surfaces. This is due to an issue with an upstream model provider. While we work with them to resolve the issue, we recommend choosing another model or selecting 'Auto' to continue using Copilot.
  6. 13 Nov 20:13 UTCInvestigatingWe are investigating reports of degraded performance for Copilot AI Model Providers

Around it

From the sources ChangeIntel reads; a match in time is not a cause

Earlier incidents in the 14 days before

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What changed

  1. Services: Copilot → Copilot, Copilot AI Model Providers · Status: Investigating → Resolved · Incident state: Ongoing → Ended
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  1. 13 Nov 2026 · 21:40:17 UTC SummaryThis incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available. → Between 19:05 and 21:27 UTC on November 13, 2026, GitHub Copilot experienced degradation affecting GPT-6.1 Terra, GPT-5.6 Sol, and GPT-6 Luna models. Users encountered elevated error rates when using these models.The degradation was caused by an issue with an upstream model provider. GitHub engineers detected the issue through automated monitoring and coordinated with the provider. Our automated model-warning system activated in-product warnings for affected models during the incident. Service returned to normal after the provider implemented a mitigation.
  2. 13 Nov 2026 · 21:30:04 UTC ServicesCopilot → Copilot, Copilot AI Model Providers
  3. 13 Nov 2026 · 21:30:04 UTC StageInvestigating → Resolved
  4. 13 Nov 2026 · 21:30:04 UTC Observed stateOngoing → Ended
  5. 13 Nov 2026 · 21:30:04 UTC SummaryThe upstream provider has made mitigations and we are seeing the affected models begin to recover. → This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
  6. 13 Nov 2026 · 21:19:47 UTC SummaryWe are in contact with the upstream provider and monitoring as they work towards resolution. For customers who are impacted we recommend choosing another model or selecting ‘Auto’ to continue using Copilot. → The upstream provider has made mitigations and we are seeing the affected models begin to recover.
  7. 13 Nov 2026 · 20:48:50 UTC SummaryWe are experiencing degraded availability for gpt-5.6-sol-fast, gpt-5.6-sol, gpt-6.1-terra, and gpt-6-luna in Copilot products and IDE surfaces. This is due to an issue with an upstream model provider. While we work with them to resolve the issue, we recommend choosing another model or selecting 'Auto' to continue using Copilot. → We are in contact with the upstream provider and monitoring as they work towards resolution. For customers who are impacted we recommend choosing another model or selecting ‘Auto’ to continue using Copilot.
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