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Disruption with Email Delivery

Posted 12 Nov 19:36 UTC, last seen today 09:01 UTC.

Unknown Duration: the provider stated no start
8Updates posted
6Other incidents at the same time

What it affected

As the provider names it

GitHub

What the provider posted

Newest first
  1. 12 Nov 21:43 UTCResolvedThis incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
  2. 12 Nov 21:43 UTCUpdateWe’ve resolved the email-processing impact on our systems and are continuing to monitor. The upstream provider disruption may still cause delays for customers using that provider. Email delivery through other providers is operating normally.
  3. 12 Nov 21:02 UTCUpdateWe’re monitoring an email disruption related to an upstream provider degradation. Users whose email is hosted by the affected provider may experience delays in message delivery. Email service for users on other providers is currently operating normally. We’ll share updates as we learn more.
  4. 12 Nov 20:21 UTCUpdateWe are seeing recovery for sign-in, email address verification, and other forms of e-mail communication previously impacted. We will continue to monitor.
  5. 12 Nov 20:19 UTCMonitoringThe degradation has been mitigated. We are monitoring to ensure stability.
  6. 12 Nov 20:12 UTCUpdateUsers may be unable to sign-in, verify e-mail addresses, reset passwords, or receive e-mail notifications due to degradation with an upstream e-mail provider. We will continue to monitor and provide updates.
  7. 12 Nov 19:43 UTCUpdateWe are seeing disruptions with email delivery for account sign-in and new account sign up. We are investigating.
  8. 12 Nov 19:36 UTCInvestigatingWe are investigating reports of impacted performance for some GitHub services.
  9. 12 Nov 20:44 UTC ChangeIntel noticed a new title; it was "Disruption with Sign-in and Sign-up"

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What changed

  1. Status: Monitoring → Resolved · Incident state: Ongoing → Ended
  2. Title changed
  3. Status: Investigating → Monitoring
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Field-level log (9)

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  1. 12 Nov 2026 · 21:45:44 UTC StageMonitoring → Resolved
  2. 12 Nov 2026 · 21:45:44 UTC Observed stateOngoing → Ended
  3. 12 Nov 2026 · 21:45:44 UTC SummaryWe’re monitoring an email disruption related to an upstream provider degradation. Users whose email is hosted by the affected provider may experience delays in message delivery. Email service for users on other providers is currently operating normally. We’ll share updates as we learn more. → This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
  4. 12 Nov 2026 · 21:04:58 UTC SummaryWe are seeing recovery for sign-in, email address verification, and other forms of e-mail communication previously impacted. We will continue to monitor. → We’re monitoring an email disruption related to an upstream provider degradation. Users whose email is hosted by the affected provider may experience delays in message delivery. Email service for users on other providers is currently operating normally. We’ll share updates as we learn more.
  5. 12 Nov 2026 · 20:44:38 UTC TitleDisruption with Sign-in and Sign-up → Disruption with Email Delivery
  6. 12 Nov 2026 · 20:24:16 UTC StageInvestigating → Monitoring
  7. 12 Nov 2026 · 20:24:16 UTC SummaryUsers may be unable to sign-in, verify e-mail addresses, reset passwords, or receive e-mail notifications due to degradation with an upstream e-mail provider. We will continue to monitor and provide updates. → We are seeing recovery for sign-in, email address verification, and other forms of e-mail communication previously impacted. We will continue to monitor.
  8. 12 Nov 2026 · 20:14:06 UTC SummaryWe are seeing disruptions with email delivery for account sign-in and new account sign up. We are investigating. → Users may be unable to sign-in, verify e-mail addresses, reset passwords, or receive e-mail notifications due to degradation with an upstream e-mail provider. We will continue to monitor and provide updates.
  9. 12 Nov 2026 · 19:43:25 UTC SummaryWe are investigating reports of impacted performance for some GitHub services. → We are seeing disruptions with email delivery for account sign-in and new account sign up. We are investigating.
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Sources read 14 Nov 08:15 UTC · 274 of 275 readable · 269 fully read · documentation 469/469 current