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Monitoring GitLab.com · degraded service

Issues Running Pipelines

Started 3 Nov 17:20 UTC, left the provider's feed by 3 Nov 18:57 UTC: at least 1 h 31 min.

GitLab.com status pageOn the status board
1 h 31 min+ At least, from when ChangeIntel read it
3Updates posted
6Other incidents at the same time

What it affected

As the provider names it

CI/CD

What the provider posted

Newest first
  1. 3 Nov 18:20 UTCMonitoringWe’re seeing recovery, and CI/CD pipelines should be running normally again. We’re continuing to monitor to confirm the issue doesn’t return while we investigate the root cause.
  2. 3 Nov 17:52 UTCInvestigatingWe’re continuing to investigate this issue and don’t have any new information to share at this time. Our team is working to identify the cause, and we’ll provide another update within an hour.
  3. 3 Nov 17:20 UTCInvestigatingWe're investigating reports of customers being unable to run pipelines on GitLab.com without encountering Gitaly-related errors. Details in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23401.

Around it

From the sources ChangeIntel reads; a match in time is not a cause

Earlier incidents in the 14 days before

Keep track

What changed

  1. Incident state: Ongoing → Ended
  2. Status: Investigating → Monitoring
Page history

Changes are dated when recorded; day views use the last saved version from that UTC day, and citations stay fixed.

Cite this version
Field-level log (4)

Up to 100 recent field edits are shown; older edits may be outside retention.

  1. 3 Nov 2026 · 18:57:41 UTC Observed stateOngoing → Ended
  2. 3 Nov 2026 · 18:22:02 UTC StageInvestigating → Monitoring
  3. 3 Nov 2026 · 18:22:02 UTC SummaryWe’re continuing to investigate this issue and don’t have any new information to share at this time. Our team is working to identify the cause, and we’ll provide another update within an hour. → We’re seeing recovery, and CI/CD pipelines should be running normally again. We’re continuing to monitor to confirm the issue doesn’t return while we investigate the root cause.
  4. 3 Nov 2026 · 17:56:34 UTC SummaryWe're investigating reports of customers being unable to run pipelines on GitLab.com without encountering Gitaly-related errors. Details in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23401. → We’re continuing to investigate this issue and don’t have any new information to share at this time. Our team is working to identify the cause, and we’ll provide another update within an hour.
ChangeIntel

An IT change radar: releases, security, known issues, retirements, documentation changes, and service status from public sources. Every item links to supporting evidence; dates and statuses can change after they are read.

Sources read 15 Nov 13:16 UTC · 255 of 275 readable · 250 fully read · documentation 469/469 current

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