Resolved
OpenAI · degraded service
Degraded experience with ChatGPT app connections using CIMD
Posted 23 Oct 23:43 UTC, last seen today 00:00 UTC.
Unknown
Duration: the provider stated no start
2Other incidents at the same timeWhat it affected
As the provider names itWhat the provider posted
Newest first- 23 Oct 23:43 UTC All impacted services have now fully recovered.
- 23 Oct 23:45 UTC ChangeIntel noticed the text change
- 23 Oct 23:20 UTC ChangeIntel noticed the text change
- 23 Oct 23:15 UTC ChangeIntel noticed the text change
Around it
From the sources ChangeIntel reads; a match in time is not a causeElsewhere at the same time
- GitHub Grok 4.6 and Grok 4.7 Service Issues
- Anthropic (Claude) Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5
Earlier incidents in the 14 days before
- OpenAI: Help Center Chat Support DegradedService incident · 23 Oct
- OpenAI: Delays in customer support responsesService incident · 23 Oct
- OpenAI: New Ad Accounts failing to provision adminsService incident · 23 Oct
- OpenAI: Degraded Performance of Dots on EnterpriseService incident · 22 Oct
- OpenAI: Elevated ChatGPT conversation and Responses API errorsService incident · 22 Oct
What changed
First observed 23 Oct 2026- 23 Oct 2026 · 23:45:13 UTC Posted23 Oct 2026 23:17 UTC → 23 Oct 2026 23:43 UTC
- 23 Oct 2026 · 23:45:13 UTC StageMonitoring → Resolved
- 23 Oct 2026 · 23:45:13 UTC Observed stateOngoing → Ended
- 23 Oct 2026 · 23:45:13 UTC SummarySome ChatGPT app connections experienced failures when connecting a new app or refreshing an existing connection. The affected authentication metadata endpoint is available again, and we are monitoring recovery. → All impacted services have now fully recovered.
- 23 Oct 2026 · 23:20:06 UTC Posted23 Oct 2026 23:10 UTC → 23 Oct 2026 23:17 UTC
- 23 Oct 2026 · 23:20:06 UTC SummaryWe have applied the mitigation and are monitoring the recovery. → Some ChatGPT app connections experienced failures when connecting a new app or refreshing an existing connection. The affected authentication metadata endpoint is available again, and we are monitoring recovery.
- 23 Oct 2026 · 23:15:03 UTC Posted23 Oct 2026 22:52 UTC → 23 Oct 2026 23:10 UTC
- 23 Oct 2026 · 23:15:03 UTC StageInvestigating → Monitoring
- 23 Oct 2026 · 23:15:03 UTC SummaryWe are investigating the issue for the listed services. → We have applied the mitigation and are monitoring the recovery.
The most recent 100 field changes are listed. Complete recorded revisions are kept separately.
Cite this recorded revision to keep the same title, summary, facts and links when the page changes.
A day selects the latest observation by the end of that UTC day; today's selection can change until midnight. History starts when this installation records it.
Keep track
- Service status now: every provider ChangeIntel reads, with ongoing incidents first.
- Status RSS feed: new and ended incidents as they happen.
- Everything about OpenAI: its changes, known issues and incidents on one timeline.