UrgencyCritical · 1 exploited
RiskModerate
Resolved
Windows release health · Windows 11, version 25H2 and Windows 11, version 24H2
Mouse customization is reset on non-English Windows devices
Custom cursors and cursor animations may intermittently revert
What to do
Resolved by KB5124008. Install it, or any later update for your Windows version, on affected devices.
Fixed by KB5124008 Published 8 Sep 2026 · OS build 26100.944512Days from the update that caused it to the fix
0/2Windows versions where it is open
8 SepLast updated by Microsoft · 36d ago
2Other issues from KB5120998Status on each Windows version
Microsoft can list one issue differently per version| Windows version | Status | Caused by | Fixed by | Updated |
|---|---|---|---|---|
| Windows 11, version 25H2Home and Pro · Enterprise and Education | Resolved | KB5120998 · 27 Aug | KB5124008 | 8 Sep |
| Windows 11, version 24H2Enterprise and Education · LTSC | Resolved | KB5120998 · 27 Aug | KB5124008 | 8 Sep |
The update that caused it
Other issues from KB5120998
KB5120998- Devices might experience a black screen or desktop loading issues after sign-inResolved · updated 13 Oct
- Desktop background settings are lost or reset on some devicesResolved · updated 8 Sep
What changed
First observed 14 Oct 2026No field changes in the recorded history.
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