UrgencyCritical · 1 exploited
RiskModerate
Resolved
Windows release health · Windows 11, version 25H2 and Windows 11, version 24H2
Desktop background settings are lost or reset on some devices
For affected Windows installations, backgrounds might revert to a black solid color
What to do
Resolved by KB5124008. Install it, or any later update for your Windows version, on affected devices.
Fixed by KB5124008 Published 8 Sep 2026 · OS build 26100.944512Days from the update that caused it to the fix
0/2Windows versions where it is open
8 SepLast updated by Microsoft · 36d ago
2Other issues from KB5120998Status on each Windows version
Microsoft can list one issue differently per version| Windows version | Status | Caused by | Fixed by | Updated |
|---|---|---|---|---|
| Windows 11, version 25H2Home and Pro · Enterprise and Education | Resolved | KB5120998 · 27 Aug | KB5124008 | 8 Sep |
| Windows 11, version 24H2Enterprise and Education · LTSC | Resolved | KB5120998 · 27 Aug | KB5124008 | 8 Sep |
The update that caused it
Other issues from KB5120998
KB5120998- Devices might experience a black screen or desktop loading issues after sign-inResolved · updated 13 Oct
- Mouse customization is reset on non-English Windows devicesResolved · updated 8 Sep
What changed
First observed 14 Oct 2026No field changes in the recorded history.
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