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Users may be unable to connect to multiple Microsoft 365 services

Posted 12 Nov 18:59 UTC, left the provider's feed by 12 Nov 19:17 UTC.

Unknown Duration: the provider stated no start
6Other incidents at the same time

What it affected

As the provider names it

Admin center

What the provider posted

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  1. 12 Nov 18:59 UTC User impact: Users may be unable to connect to multiple Microsoft 365 services. More info: Potentially impacted services include: - Exchange Online - Microsoft Teams - SharePoint Online - Microsoft Copilot 365 - Microsoft Defender XDR Current status: We've completed redistributing connection traffic across our worldwide infrastructure, and we're moving additional traffic off the affected infrastructure to further reduce load. We're also restarting affected servers to return them to service. In parallel, we're investigating whether the elevated traffic reflects a genuine increase in requests or a shift in how traffic is being routed across our infrastructure. Scope of impact: This issue may affect users attempting to access the affected Microsoft 365 services. Next update by: Thursday, November 12, 2026, at 9:00 PM UTC

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What changed

  1. Incident state: Ongoing → Ended
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  1. 12 Nov 2026 · 19:17:42 UTC Observed stateOngoing → Ended
ChangeIntel

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Sources read 15 Nov 00:38 UTC · 256 of 275 readable · 254 fully read · documentation 469/469 current