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Users may be unable to connect to multiple Microsoft 365 services

Posted 12 Nov 18:32 UTC, left the provider's feed by 12 Nov 19:01 UTC.

Unknown Duration: the provider stated no start
6Other incidents at the same time

What it affected

As the provider names it

Admin center

What the provider posted

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  1. 12 Nov 18:32 UTC Title: Users may be unable to connect to multiple Microsoft 365 services User impact: Users may be unable to connect to multiple Microsoft 365 services. More info: Potentially impacted services include: - Exchange Online - Microsoft Teams - SharePoint Online - Microsoft Copilot 365 - Microsoft Defender XDR Current status: We’re investigating an issue impacting multiple Microsoft 365 services and we've determined the affected infrastructure is experiencing elevated load across multiple regions, which is likely contributing to the connectivity errors. We're restarting and repairing impacted portions of this infrastructure to restore capacity, and reviewing an unexpected increase in a specific type of service traffic to determine whether it's contributing to the elevated load. In parallel, we're evaluating options to redirect traffic to alternate infrastructure to expedite relief. Scope of impact: This issue may affect users attempting to access the affected Microsoft 365 services. Next update by: Thursday, November 12, 2026, at 8:30 PM UTC

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  1. Incident state: Ongoing → Ended
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  1. 12 Nov 2026 · 19:01:55 UTC Observed stateOngoing → Ended
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Sources read 14 Nov 23:34 UTC · 274 of 275 readable · 272 fully read · documentation 469/469 current