Resolved
Palo Alto Networks cloud services · degraded service
WildFire Issue
Posted today 11:28 UTC, last seen today 23:19 UTC.
What it affected
As the provider names itWhat the provider posted
Newest first- today 12:24 UTCResolvedThis incident has been resolved.
- today 12:22 UTCMonitoringA fix has been implemented and we are monitoring the results.
- today 12:20 UTCIdentifiedThe issue has been identified and a fix is being implemented.
- today 11:28 UTCInvestigatingWildFire is currently experiencing an issue in Germany Cloud. We are actively working on this issue and will provide another update by 13:30 UTC with further details. Customer Impact: Frequent disconnection and Delay in Sample processingWorkaround: N/A
Around it
From the sources ChangeIntel reads; a match in time is not a causeElsewhere at the same time
- Palo Alto Networks cloud services [Cortex XDR / XSIAM / XSOAR 8 / XPANSE/ CLOUD] Degraded Performance in UK Region
- Palo Alto Networks cloud services WildFire Issue
- Cloudflare Cloudflare Secure Web Gateway and DLP enforcement issues for Google Gemini
Earlier incidents in the 14 days before
Changed in the 14 days before
- Palo Alto Networks PAN-OS Code Injection VulnerabilityPalo Alto Networks · exploited, added to CISA KEV · 14 Oct
What changed
First observed 20 Oct 2026- 20 Oct 2026 ServicesWildFire → Germany, WildFire, WildFire Germany Cloud
- 20 Oct 2026 StageMonitoring → Resolved
- 20 Oct 2026 Observed stateOngoing → Ended
- 20 Oct 2026 SummaryA fix has been implemented and we are monitoring the results. → This incident has been resolved.
- 20 Oct 2026 StageInvestigating → Monitoring
- 20 Oct 2026 SummaryWildFire is currently experiencing an issue in Germany Cloud. We are actively working on this issue and will provide another update by 13:30 UTC with further details. Customer Impact: Frequent disconnection and Delay in Sample processingWorkaround: N/A → A fix has been implemented and we are monitoring the results.
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