Resolved
Palo Alto Networks cloud services · degraded service
WildFire Issue
Posted today 06:52 UTC, last seen today 23:19 UTC.
What it affected
As the provider names itWhat the provider posted
Newest first- today 16:15 UTCResolvedThis incident has been resolved.
- today 16:10 UTCMonitoringA fix has been implemented and we are monitoring the results.
- today 16:06 UTCIdentifiedThe issue has been identified and a fix is being implemented.
- today 15:24 UTCUpdateAs per GCP most of their services are up in europe-west2 region. But we still see some n/w failures. We are following up with GCP.
- today 13:08 UTCUpdateGCP is still continuing investigating the issue -https://status.cloud.google.com/regional/europe#status-table
- today 09:46 UTCUpdateGCP is still continuing investigating the issue. There is no ETA yet.
- today 07:37 UTCUpdateThis is due to an outage from GCP.
- today 06:52 UTCInvestigatingWildFire is currently experiencing an issue in UK Cloud. We are actively working on this issue and will provide another update by 9:00 AM UTC with further details. Customer Impact: Delay in sample processing and client disconnection errorsWorkaround: N/A
Around it
From the sources ChangeIntel reads; a match in time is not a causeElsewhere at the same time
- Palo Alto Networks cloud services [Cortex XDR / XSIAM / XSOAR 8 / XPANSE/ CLOUD] Degraded Performance in UK Region
- GitLab.com Intermittent 500 on GitLab.com
- Cloudflare Cloudflare Zero Trust connectivity
- Palo Alto Networks cloud services WildFire Issue
- Cloudflare Cloudflare Secure Web Gateway and DLP enforcement issues for Google Gemini
Earlier incidents in the 14 days before
Changed in the 14 days before
- Palo Alto Networks PAN-OS Code Injection VulnerabilityPalo Alto Networks · exploited, added to CISA KEV · 14 Oct
What changed
First observed 20 Oct 2026- 20 Oct 2026 ServicesWildFire → WildFire, WildFire UK Cloud, UK
- 20 Oct 2026 StageIdentified → Resolved
- 20 Oct 2026 Observed stateOngoing → Ended
- 20 Oct 2026 SummaryThe issue has been identified and a fix is being implemented. → This incident has been resolved.
- 20 Oct 2026 StageInvestigating → Identified
- 20 Oct 2026 SummaryAs per GCP most of their services are up in europe-west2 region. But we still see some n/w failures. We are following up with GCP. → The issue has been identified and a fix is being implemented.
- 20 Oct 2026 SummaryGCP is still continuing investigating the issue -https://status.cloud.google.com/regional/europe#status-table → As per GCP most of their services are up in europe-west2 region. But we still see some n/w failures. We are following up with GCP.
- 20 Oct 2026 SummaryGCP is still continuing investigating the issue. There is no ETA yet. → GCP is still continuing investigating the issue -https://status.cloud.google.com/regional/europe#status-table
- 20 Oct 2026 SummaryThis is due to an outage from GCP. → GCP is still continuing investigating the issue. There is no ETA yet.
- 20 Oct 2026 SummaryWildFire is currently experiencing an issue in UK Cloud. We are actively working on this issue and will provide another update by 9:00 AM UTC with further details. Customer Impact: Delay in sample processing and client disconnection errorsWorkaround: N/A → This is due to an outage from GCP.
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