MC1165529: Dynamics 365 Customer Service - New timeout rules logic for Representative Non-Response time and open state conversation
Message Center · Stay informed · Microsoft 365 Message Center Archive by Merill Fernando
Dynamics 365 Apps
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Weekly briefing
Week 40 · 29 Sep – 5 Oct 2025 UTC · assess the changes, then plan the next dates.
All dated changes in this period
81 source records · 34 groupsUpdates and guidancePurview
AI Security Ideogram: Practical Controls and Accelerated Response with Microsoft
Product news · Microsoft Purview Blog
Message CenterMicrosoft 365 Copilot
RoadmapIntune
Microsoft Intune: Windows Quality Update management policies
Roadmap entry · Microsoft 365 Roadmap · Microsoft 365 Message Center Archive by Merill Fernando
Message CenterExchange / Teams
MC1163922: Upcoming Secure by Default Settings Changes for Exchange and Teams APIs
Message Center · Plan for change · Microsoft 365 Message Center Archive by Merill Fernando
Exchange Online, Microsoft Teams
Assessment context
Microsoft marks it a major change
Message CenterMicrosoft 365 Apps2 source records
Message Center · Prevent or fix issues · 2 entries
- MC1164375: Retirement of "When Sending a Message" Group Policy in Classic Outlook for Windows
Message Center · Prevent or fix issues · Microsoft 365 Message Center Archive by Merill Fernando
Microsoft 365 apps
Assessment context
Microsoft asks admins to prevent or fix an issue · Microsoft marks it a major change
Message CenterDynamics 3652 source records
Notice updated · 2 entries
- MC1163799: Dynamics 365 Contact Center - Use pre-connection audio checks
Message Center · Stay informed · Microsoft 365 Message Center Archive by Merill Fernando
Dynamics 365 Apps
Message CenterExchange
Message CenterMicrosoft 365 Copilot
MC1164380: Microsoft 365 Copilot: Information about billing plan setup for Microsoft 365 Copilot Chat
Message Center · Plan for change · Microsoft 365 Message Center Archive by Merill Fernando
Microsoft 365 Copilot Chat
Message CenterTeams
MC1164379: Microsoft Teams admin center: Permission and privilege levels for apps and agents
Message Center · Stay informed · Microsoft 365 Message Center Archive by Merill Fernando
Microsoft Teams
Message CenterViva
MC1146822: Microsoft Viva: Copilot Analytics - Unified Exclusion list
Notice updated · Microsoft 365 Message Center Archive by Merill Fernando
Microsoft Viva
Message CenterExchange
MC1163753: Outlook on the web activity-based timeout is retiring
Message Center · Plan for change · Microsoft 365 Message Center Archive by Merill Fernando
Exchange Online, Microsoft 365 for the web
Assessment context
Microsoft marks it a major change
Message CenterMicrosoft 365 Message Center Archive by Merill Fernando3 source records
Notice updated · 3 entries
- MC981462: Multiple account access to Copilot in Microsoft 365 desktop and mobile apps
Notice updated · Microsoft 365 Message Center Archive by Merill Fernando
Microsoft 365 suite
Assessment context
Microsoft marks it a major change
- MC1163091: Power Automate – Enable version control for desktop flows
Message Center · Stay informed · Microsoft 365 Message Center Archive by Merill Fernando
Microsoft Power Automate
- MC1163100: Power Automate for desktop - Assign custom names to actions in desktop flows
Notice updated · Microsoft 365 Message Center Archive by Merill Fernando
Microsoft Power Automate
Known issuesOutlook2 source records
Office known issue · 2 entries
- [FIXED] Known issues with classic Outlook Desktop Shared Calendar Improvements
Office known issue · Classic Outlook known issues
Message CenterDynamics 36529 source records
Message Center · Stay informed · 29 entries
- MC1163093: Dynamics 365 Contact Center - Use intent to select representatives to transfer conversations
Message Center · Stay informed · Microsoft 365 Message Center Archive by Merill Fernando
Dynamics 365 Apps
- MC1163097: Dynamics 365 Contact Center - Consult with workgroup, queue using intent
Message Center · Stay informed · Microsoft 365 Message Center Archive by Merill Fernando
Dynamics 365 Apps
- MC1163104: Dynamics 365 Customer Service - Use Copilot to generate contextual partial email content
Message Center · Stay informed · Microsoft 365 Message Center Archive by Merill Fernando
Dynamics 365 Apps
Show the other 26 entries
- MC1163106: Dynamics 365 Contact Center - Update knowledge base using Customer Knowledge Management Agent
Message Center · Stay informed · Microsoft 365 Message Center Archive by Merill Fernando
Dynamics 365 Apps
- MC1163108: Dynamics 365 Contact Center - Ongoing Conversation Dashboard
Message Center · Stay informed · Microsoft 365 Message Center Archive by Merill Fernando
Dynamics 365 Apps
- MC1163111: Dynamics 365 Contact Center - Application lifecycle management for Visual customization of OOB reports
Message Center · Stay informed · Microsoft 365 Message Center Archive by Merill Fernando
Dynamics 365 Apps
- MC1163115: Dynamics 365 Contact Center - OOTB Analytics Enhancements – Time Window, BU Filters and improvements to agent views
Message Center · Stay informed · Microsoft 365 Message Center Archive by Merill Fernando
Dynamics 365 Apps
- MC1163116: Dynamics 365 Customer Insights - Journeys - Streamline event planning with set registration periods
Message Center · Stay informed · Microsoft 365 Message Center Archive by Merill Fernando
Dynamics 365 Apps
- MC1163117: Dynamics 365 Contact Center – Understand outcomes of proactive engagements
Message Center · Stay informed · Microsoft 365 Message Center Archive by Merill Fernando
Dynamics 365 Apps
- MC1163119: Dynamics 365 Contact Center – Tailor proactive engagements with configuration options
Message Center · Stay informed · Microsoft 365 Message Center Archive by Merill Fernando
Dynamics 365 Apps
- MC1163128: Dynamics 365 Contact Center – Promote intents for self-service in semi- or fully automated manner
Message Center · Stay informed · Microsoft 365 Message Center Archive by Merill Fernando
Dynamics 365 Apps
- MC1163134: Dynamics 365 Customer Insights - Data - Export segment audiences and insights to ad and marketing tech platforms
Message Center · Stay informed · Microsoft 365 Message Center Archive by Merill Fernando
Dynamics 365 Apps
- MC1163506: Dynamics 365 Sales – Visualize and work with hierarchical data from multiple tables
Message Center · Stay informed · Microsoft 365 Message Center Archive by Merill Fernando
Dynamics 365 Apps
- MC1163513: Dynamics 365 Customer Insights - Journeys - Create an event portal on your own website using WebApp
Message Center · Stay informed · Microsoft 365 Message Center Archive by Merill Fernando
Dynamics 365 Apps
- MC1163518: Dynamics 365 Sales – Streamline data entry with smart paste
Message Center · Stay informed · Microsoft 365 Message Center Archive by Merill Fernando
Dynamics 365 Apps
- MC1163721: Dynamics 365 Contact Center – Enable deep noise suppression
Message Center · Stay informed · Microsoft 365 Message Center Archive by Merill Fernando
Dynamics 365 Apps
- MC1163728: Dynamics 365 Customer Service - Enhance service representative efficiency with custom productivity tools
Message Center · Stay informed · Microsoft 365 Message Center Archive by Merill Fernando
Dynamics 365 Apps
- MC1163730: Dynamics 365 Contact Center – Monitor work item, representative lifecycle in Application Insights
Message Center · Stay informed · Microsoft 365 Message Center Archive by Merill Fernando
Dynamics 365 Apps
- MC1163732: Dynamics 365 Customer Service – Automatically restore sessions after a browser refresh
Message Center · Stay informed · Microsoft 365 Message Center Archive by Merill Fernando
Dynamics 365 Apps
- MC1163733: Dynamics 365 Contact Center – Use Copilot-powered email template recommendations
Message Center · Stay informed · Microsoft 365 Message Center Archive by Merill Fernando
Dynamics 365 Apps
- MC1163735: Dynamics 365 Contact Center - Select a representative automatically in consult to queue
Message Center · Stay informed · Microsoft 365 Message Center Archive by Merill Fernando
Dynamics 365 Apps
- MC1163741: Dynamics 365 Contact Center - Place a consulting representative on hold in a call
Message Center · Stay informed · Microsoft 365 Message Center Archive by Merill Fernando
Dynamics 365 Apps
- MC1163749: Dynamics 365 Contact Center – Block capacity for consulted conversations
Message Center · Stay informed · Microsoft 365 Message Center Archive by Merill Fernando
Dynamics 365 Apps
- MC1163755: Dynamics 365 Customer Service – Perform bulk actions on filtered conversations
Message Center · Stay informed · Microsoft 365 Message Center Archive by Merill Fernando
Dynamics 365 Apps
- MC1163770: Dynamics 365 Sales - Improve research relevance by adding custom web sources for the agent
Message Center · Stay informed · Microsoft 365 Message Center Archive by Merill Fernando
Dynamics 365 Apps
- MC1163771: Dynamics 365 Sales – Reduce competitive risk with tailored insights and talking points from Sales Qualification Agent
Message Center · Stay informed · Microsoft 365 Message Center Archive by Merill Fernando
Dynamics 365 Apps
- MC1163779: Dynamics 365 Contact Center - Automate voice calls with Customer Intent Agent
Message Center · Stay informed · Microsoft 365 Message Center Archive by Merill Fernando
Dynamics 365 Apps
- MC1163792: Dynamics 365 Contact Center - Play audible sound for call connection
Message Center · Stay informed · Microsoft 365 Message Center Archive by Merill Fernando
Dynamics 365 Apps
- MC1163796: Dynamics 365 Contact Center - Use feedback agent in chat and digital channels
Message Center · Stay informed · Microsoft 365 Message Center Archive by Merill Fernando
Dynamics 365 Apps
Message CenterMicrosoft 365 Apps2 source records
Message Center · Stay informed · 2 entries
- MC1163640: Updates available for Microsoft 365 Apps for Current Channel
Message Center · Stay informed · Microsoft 365 Message Center Archive by Merill Fernando
Microsoft 365 apps
- MC1163756: Outlook for Android will require Android 10.0 or higher starting January 2026
Message Center · Plan for change · Microsoft 365 Message Center Archive by Merill Fernando
Microsoft 365 apps
Message CenterTeams
MC1163761: Improved device selection on Microsoft Teams meeting join screen
Message Center · Stay informed · Microsoft 365 Message Center Archive by Merill Fernando
Microsoft Teams
Message CenterViva
RoadmapIntune3 source records
Roadmap entry · 3 entries
- Microsoft Intune: Intune Suite - Support approvals can now be requested by non-primary users of a device.
Roadmap entry · Microsoft 365 Roadmap · Microsoft 365 Message Center Archive by Merill Fernando
RoadmapMicrosoft 365 Copilot
Message CenterMicrosoft 365 Apps3 source records
Notice updated · 3 entries
- MC1130385: Retirement of inline SVG images in Microsoft Outlook
Notice updated · Microsoft 365 Message Center Archive by Merill Fernando
Microsoft 365 for the web, Microsoft 365 apps
Assessment context
Microsoft marks it a major change
- MC1160180: NEW Microsoft 365 companion apps: a suite designed to enhance productivity
Notice updated · Microsoft 365 Message Center Archive by Merill Fernando
Microsoft 365 apps
Assessment context
Microsoft marks it a major change
- MC1141945: Executable name update for Microsoft 365 Copilot app for Windows
Notice updated · Microsoft 365 Message Center Archive by Merill Fernando
Microsoft 365 suite, Microsoft 365 apps
Message CenterMicrosoft 365 Message Center Archive by Merill Fernando
MC1068905: Microsoft Project for the web and Project in Teams will retire and redirect to Planner for the web and Planner in Teams
Notice updated · Microsoft 365 Message Center Archive by Merill Fernando
Project for the web
Assessment context
Microsoft marks it a major change
Message CenterPower BI / SharePoint
MC1156359: Retiring Power BI “Visualize the List” and “Visualize the Library” Features in SharePoint Online
Notice updated · Microsoft 365 Message Center Archive by Merill Fernando
SharePoint Online, Power BI
Assessment context
Microsoft marks it a major change
Message CenterTeams4 source records
Notice updated · 4 entries
- MC1127233: Feature retirement: deploy Shifts to your frontline teams at scale in Teams Admin Center
Notice updated · Microsoft 365 Message Center Archive by Merill Fernando
Microsoft Teams
Assessment context
Microsoft marks it a major change
- MC1162951: Microsoft Teams admin center: Expanded security and compliance info for more apps and agents
Message Center · Plan for change · Microsoft 365 Message Center Archive by Merill Fernando
Microsoft Teams
Show the other 1 entries
- MC1162959: Microsoft Teams admin center: Speed up app reviews with trust-based filters
Message Center · Stay informed · Microsoft 365 Message Center Archive by Merill Fernando
Microsoft Teams
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