Message Center · Stay informed · 2 entries
- MC1483413: Dynamics 365 Contact Center - Assign conversation to expert who engaged with the customer previously
Message Center · Stay informed · Reference tenants · Microsoft 365 Message Center Archive by Merill Fernando
Dynamics 365 Apps
- MC1483432: Dynamics 365 Contact Center - Let representatives set next presence to handle routing of work items
Message Center · Stay informed · Reference tenants · Microsoft 365 Message Center Archive by Merill Fernando
Dynamics 365 Apps